Clinical Care Technician - Family Medicine

2010 SMDC Medical Center; Duluth (GA); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Tuition reimbursement

Flexible scheduling

Job summary

Essentia Health's Duluth Family Medicine Clinic is seeking a Clinic Care Technician to help manage daily patient flow, greet and room patients, obtain vitals, and document in the electronic medical record. You will stock exam rooms, assist with clerical duties, and help maintain clinic operations.

The role may float to support other areas as assigned. The position is day shift, typically 08:00 to 17:00, with potential remote/hybrid options.

Qualifications

• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology

Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals.
• Chaperones exams as needed.
• Administers questionnaires and documents in electronic medical record.
• May perform limited patient care tasks based on training.
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.

Skills

Customer service

Follow directions

Healthcare experience

EMR experience

Medical terminology

Job description

Clinic Information

Building Location: Duluth Family Medicine Clinic Department: 2399810 DFMC CLINIC OPERATIONS - DFMC

Job Description

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Key Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals.
• Chaperones exams as needed.
• Administers questionnaires and documents in electronic medical record.
• May perform limited patient care tasks based on training.
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.

Preferred Qualifications

• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology

Licensure/Certification Qualifications

• Certification/Licensure Required: Basic Life Support (BLS) within 30 days of hire.

Contract & Hours

• FTE: 0.8
• Possible Remote/Hybrid Option:
• Shift Rotation: Day Rotation (United States of America)
• Shift Start Time: 0800
• Shift End Time: 1700
• Weekends:
• Holidays:
• No Call Obligation: No
• No Union: Union
• Posting Deadline: 11/5/2026
• Compensation Range: $15.96 - $23.94

Employee Benefits

• Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].

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Company Values & Diversity Statement

Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others. Our Values Quality | Hospitality | Respect | Joy | Justice | Stewardship | Teamwork

Essentia Health is an Equal Opportunity/Affirmative Action Employer. Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

Job offers are contingent upon successful completion of post-offer screenings. Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.