Clinical Care Coordinator (PT, OT, RN) - HomeCare

Hartford HealthCare at Home; Milford (CT); On-site; USD 70,000 - 85,000; Full time

Job summary

Join a leading healthcare provider as a Clinical Care Coordinator, responsible for case management and ensuring quality patient care. Collaborate with clinical teams to achieve optimal outcomes while supporting career growth and work/life balance. This role is vital to delivering person-centered care in the home setting.

Benefits

Competitive benefits program

Qualifications

• Registered Nurse license in Connecticut required.
• One year of nursing experience preferred.

Responsibilities

• Assist in case management and care planning.
• Collaborate with clinical teams for patient satisfaction.
• Ensure compliance with regulations and agency policies.

Skills

Nursing

Case Management

Collaboration

Education

Associate's or diploma program in nursing

NLN-approved BSN

Job description

Clinical Care Coordinator (PT, OT, RN) - HomeCare

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Location: 765 Fairfield Ave, Bridgeport (10411)

Shift: PT, OT preferred

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Nurse Care Coordinator.

Hartford HealthCare at Home, the largest provider of Home Care services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting-edge technology to provide quality care in our clients' homes. Most importantly, our colleagues are appreciated for the real differences they make in the lives of their clients and their families.

Basic Purpose Of The Position

As part of a person-centered care model, this role will be responsible for assisting in the implementation and oversight of all aspects of case management. Using best practice concepts, this role will assist the clinical team in care planning, appropriate utilization of services, and coordination of care. The primary focus remains on providing person-centered care efficiently and ensuring patient satisfaction. This role will collaborate with all team members to achieve exceptional clinical, quality, and financial outcomes.

The main activities include:

1. Reviewing clinical information and assessment data, making recommendations for efficient and effective utilization of services to achieve positive patient outcomes and organizational metrics.
2. Analyzing data, investigating outliers, and reporting appropriately.
3. Participating in daily and weekly case conferences with clinical teams.
4. Promoting a cooperative, cohesive group process dedicated to quality patient care and optimal outcomes; collaborating across regions.
5. Participating in Performance Improvement activities within the agency.
6. Ensuring quality, clinical, financial, and patient satisfaction outcomes.
7. Managing case activities, including authorization of services, physician identification, and compliance with the plan of care.
8. Maintaining knowledge of and compliance with federal, state, and accreditation regulations, as well as agency policies and procedures.
9. Maintaining utilization statistics aligned with national benchmarks and optimizing clinical outcome scores as evidenced by Home Health Compare and similar metrics.
10. Running daily clinical huddles, participating in IDTs, Lean Daily Management, and daily SBAR with OASIS and revisit nurses.
11. Coaching and evaluating Licensed Professional Nurses, including personnel evaluations per agency policy.

Qualifications

Licensure: Registered Nurse with a license to practice in Connecticut.

Education: Graduate of an Associate's or diploma program in nursing; NLN-approved BSN preferred.

Experience: One year of nursing experience or in a specialty such as medical/surgery or home care preferred. Computer skills are a plus.

We prioritize career growth and offer a competitive benefits program to support work/life balance. Every moment matters—this is your moment.