Clinical Care Coordinator

LifeSpanMD; West Palm Beach (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401k Retirement

Competitive Salary + incentives

Job summary

The Breast Center in West Palm Beach seeks a skilled Clinical Care Coordinator to serve as the central hub for patient navigation, ensuring seamless access to imaging and care services. You will manage scheduling, referrals, and documentation, supporting a concierge-style patient experience.

Ideal candidates are highly organized, compassionate, and skilled communicators who thrive in a high-end care setting and can support a premier women's imaging program with benefits and time-off.

Qualifications

• Bachelor’s degree in healthcare administration or related field preferred.
• 3–5+ years of care coordination or patient navigation experience.
• Experience in women’s health, breast imaging, or specialty care preferred.

Responsibilities

• Serve as the primary contact for patients throughout their care journey.
• Coordinate breast imaging, DEXA, biopsies, and referrals.
• Facilitate same-day diagnostic workflows from mammography to biopsy.
• Document in EMR and tracking systems (e.g., Elation, Excel, Ambra, Intelerad).
• Collaborate with radiologists, surgeons, and multidisciplinary teams.

Skills

Highly organized

Strong communicator

Emotional intelligence

Patient navigation

Education

Bachelor’s degree in Healthcare Administration

Tools

EMR systems

PACS

Referral tracking software

Excel

Job description

We are seeking a skilled Clinical Care Coordinator who will serve as the central hub for patient navigation, ensuring a seamless, high-touch experience across all imaging and care services.

About The Breast Center

A new breast imaging center in West Palm Beach is redefining the standard of care through a high-touch, concierge approach focused on precision, comfort, and peace of mind. Operating outside of the insurance model, the center delivers uncompromising quality with advanced imaging technology, extended appointment times, and direct physician engagement. Every experience is designed to be personalized and seamless, from scheduling to results, ensuring patients receive thorough evaluations, rapid insights, and a level of attention rarely found in traditional settings. This is breast imaging elevated: thoughtful, discreet, and centered entirely around the individual.

Key Responsibilities

• Serve as the primary point of contact for patients throughout their care journey
• Coordinate breast imaging, DEXA, biopsies, and specialty referrals
• Facilitate same-day diagnostic workflows (mammography → ultrasound → biopsy)
• Facilitate all imaging appointments (CT, MRI, X-Ray, Ultrasound)
• Ensure all prior imaging and documentation are available before appointments
• Track referrals, imaging, pathology, and follow-ups to ensure continuity of care
• Provide concierge-level patient communication, education, and emotional support
• Collaborate with radiologists, surgeons, and multidisciplinary care teams
• Document in EMR and tracking systems (e.g., Elation, Excel, Ambra, Intelerad)

Ideal Candidate

• Highly organized with strong attention to detail
• Compassionate, professional, and patient-focused
• Strong communicator with high emotional intelligence
• Thrives in a high-end, service-driven environment
• Excited to help build and elevate a premier women’s imaging program
• Competitive Salary + performance-based incentives
• Health Benefits
• Paid Time Off
• 401k Retirement
• Bachelor’s degree in Healthcare Administration or related field – preferred
• 3–5+ years of care coordination or patient navigation experience
• Experience in women’s health, breast imaging, or specialty care preferred

Preferred Experience

• Concierge or private-pay healthcare environment
• Familiarity with EMR, PACS, and referral tracking systems
• Experience supporting same-day diagnostic workflows

Physical Requirements

• Primarily sedentary role with frequent computer and phone use
• Ability to move throughout the facility as needed

Corporate Headquarters

135 Beaver Street, Suite 402,

Waltham, MA 02452