Clinical Care Assistant — Patient Care & Lab Support

Jobtailor; Alexandria (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

Jobtailor in the United States seeks a Medical Assistant to support patient care in a clinic setting, room patients, update charts, and communicate data to providers. The role combines clinical tasks with front-desk duties, including scheduling, phone handling, and payments.

You will assist providers, collect lab specimens, manage supplies, maintain infection control per CDC guidelines, and ensure HIPAA compliance.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.
• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills.
• Computer skills for electronic recordkeeping.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform each essential duty satisfactorily.
• Must be able to meet physical demands, including standing, walking, sitting, bending, kneeling, crouching, crawling, lifting up to 50 pounds, and using PPE.
• Proof of eligibility to work in the US.

Responsibilities

• Perform patient care activities in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient charts.
• Communicate pertinent patient data to providers and nurses.
• Greet patients, assist with scheduling, manage phone calls, and process payments.
• Oversee efficient turnover of exam rooms.
• Assist providers in the exam room.
• Collect, prepare, and submit ordered patient lab specimens.
• Assist with prior authorizations and documentation.
• Triage patient phone calls and messages.
• Order and manage supplies.
• Disinfect and stock exam rooms.
• Obtain records required for patient charts.
• Report patient issues throughout the treatment day.
• Follow company policies and CDC infection-control guidelines.
• Handle and store hazardous materials properly.
• Maintain confidentiality and adhere to HIPAA.
• Communicate schedule changes and assist with patient rescheduling.
• Manage incoming mail and deliveries.

Skills

Communication skills

Interpersonal skills

Self-motivated

Ability to work independently

Education

High school diploma or equivalent

Medical Assistant Certification

Tools

Electronic Health Records

Job description

Jobtailor in the United States seeks a Medical Assistant to support patient care in a clinic setting, room patients, update charts, and communicate data to providers. The role combines clinical tasks with front-desk duties, including scheduling, phone handling, and payments.

You will assist providers, collect lab specimens, manage supplies, maintain infection control per CDC guidelines, and ensure HIPAA compliance.