Clinical Associate/ Pain Center

Premier Health Partners; Dayton (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Premier Health Partners Pain Center in Dayton, OH is seeking a Clinical Associate to provide front-desk and clerical support. This full-time position runs Monday–Friday, 7:30am–4:30pm, with 80 hours per pay period, at Miami Valley Hospital facilities.

Primary duties include handling calls, scheduling, and maintaining confidentiality of patient information. Requirements include a High School diploma or GED, 1–3 years in a medical/nursing-related role, and CPR certification at hire.

Qualifications

• High school diploma or GED required.
• 1–3 years of related experience preferred.
• Current CPR certification required at time of hire.
• Strong communication and customer service skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Perform general clerical, reception, and patient service duties for the physician office.
• Answer incoming calls, schedule appointments, and coordinate with clinical staff.

Skills

Computer literacy

Multi-tasking

Customer service

Teamwork

Organizational skills

Confidentiality

Education

High School Diploma/GED

Tools

MS Office

EHR systems

Job description

Department: Pain Center

Shift: Full-time Monday-Friday 7:30am-4:30pm/ 80 Hours Per Pay The Clinical Associate is responsible for general clerical, reception, and customer service, for the operation of the physician office. The Clinical Associate handles a high volume of sensitive medical and personal information daily. They are responsible for incoming calls, and other duties assigned.

Position: Clinical Associate

Department: Pain Center

Facility: Miami Valley Hospital & Miami Valley Hospital South

Shift: Full-time Monday-Friday 7:30am-4:30pm/ 80 Hours Per Pay The Clinical Associate is responsible for general clerical, reception, and customer service, for the operation of the physician office. The Clinical Associate handles a high volume of sensitive medical and personal information daily. They are responsible for incoming calls, and other duties assigned.

Education

Minimum Level of Education Required: High School completion / GED

Additional Requirements

• Type of degree: N/A
• Area of study or major: N/A
• Preferred educational qualifications: N/A
• Position specific testing requirement: N/A

Licensure/Certification/Registration

Current CPR certification required at the time of hire

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: Medical/Nursing related field

Prior specific functional responsibilities: N/A

Preferred experience: Medical Terminology

Other experience requirements: N/A

Knowledge/Skills

• Strong understanding of computer programs and utilization
• Able to multi-task with constant interruptions while maintaining a pleasant demeanor.
• Dependable, flexible and adaptable to change.
• Teamwork oriented.
• Display tact, diplomacy, and professionalism.
• Strong organizational skills with attention to detail.
• Exemplary customer service and communication skills.
• Maintain a high degree of confidentiality.