Clinical Associate (Field-based)

Stryker; Kalamazoo (MI); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and視

401(k) plan

Employee Stock Purchase Plan (ESPP)

Travel opportunities

Job summary

Stryker is seeking a Clinical Associate to deliver high-quality education, training, and go-live support for communication solutions in clinical settings. You will partner with Customer Excellence, Product, Sales, and Customer Success to ensure clinicians and administrators gain the competency and confidence to maximize product value.

You will travel up to 90% for onsite training, program rollouts, and customer engagements, with potential nights and weekends.

Qualifications

• Bachelor's degree in healthcare required.
• Current licensure or certification required in healthcare discipline.
• Travel up to 90% for onsite training, go-live support, and customer engagements, including nights and weekends.

Responsibilities

• Deliver end-user training and instructor-led sessions on communication products and workflows in clinical environments.
• Collaborate with cross-functional teams to support product rollouts, adoption strategies, and go-live activities.
• Identify user trends, workflow gaps, and training opportunities to improve outcomes.
• Promote best practices with a consultative approach to address operational challenges.
• Maintain up-to-date knowledge of product capabilities and healthcare education trends to guide training.

Skills

End-user training

Education delivery

MS Office proficiency

Education

Bachelor's degree in healthcare

Current healthcare licensure/certification

Tools

MS Excel

PowerPoint

Word

Outlook

Job description

The Clinical Associate delivers high‑quality education, training, and go‑live support for communication solutions within clinical environments. This role partners closely with cross‑functional teams, including Customer Excellence, Product, Sales, and Customer Success, to ensure end‑users, clinical leaders, and administrators gain the competency, confidence, and adoption needed to maximize product value and operational excellence.

What you will do:

• Conduct end‑user training, instructor‑led sessions, and customer‑specific education programs focused on communication products and workflows within acute care and other clinical environments
• Partner with cross‑functional teams to support product rollouts, adoption strategies, and go-live activities, ensuring smooth onboarding and optimal use of communication solutions
• Identify user trends, workflow gaps, and training opportunities
• Promote best practices by applying a consultative approach to uncover operational challenges and drive successful outcomes
• Maintain current knowledge of product capabilities and healthcare communication and education trends to support effective training strategies and customer guidance

What you need:

Required:

• Bachelors in a health care discipline required
• Current licensure or certification required in healthcare discipline
• Travel up to 90% for onsite training, go‑live support, and customer engagements which may include nights and weekends

Preferred

• Minimum 2 years of clinical experience
• Clinical consultative experience in a traveling role
• Hands on experience training in a clinical environment
• Proficiency with MS Office: Excel, Word, PowerPoint, Outlook

United States of America Pay Ranges:

• USN: $69,500 - $110,900 USD Annual
• US5: $73,000 - $116,400 USD Annual
• US10: $76,500 - $122,000 USD Annual
• US15: $79,900 - $127,500 USD Annual
• US20: $83,400 - $133,100 USD Annual
• US30: $90,400 - $144,200 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.