Clinical Assistant - Centerline

PACE Southeast Michigan; Center Line (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

PACE Southeast Michigan is seeking a Clinic Assistant to support front-desk and clinical tasks in the center. Under supervision, you will greet participants, check them in, schedule and coordinate appointments, and assist with vitals and daily clinic operations.

The ideal candidate has a high school diploma or equivalent, strong customer service and computer skills (Microsoft Office), and a willingness to learn. Experience with geriatric populations is helpful.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Proficient in computer skills—Microsoft Office.
• BLS certification.
• Maintains annual competencies and trainings.
• Adheres to policies, procedures and PACE values.
• Prior geriatric experience is helpful or preferred.

Responsibilities

• Greet and check-in participants for clinic appointments.
• Coordinate and escort participants to designated areas at scheduled times.
• Schedule appointments in the electronic medical record system.
• Provide appointment reminder calls and clerical support.
• Obtain and document vital signs; assist with dressing and toileting.
• Clean and stock treatment areas; manage linen on/off as needed.
• Communicate with staff regarding cancellations, delays, and changes.

Skills

Customer service

Computer skills

BLS

Geriatrics experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SUMMARY:Under the supervision of the Primary Care Provider, Registered Nurse, or Licensed Practical Nurse, the Clinic Assistant (CA) may perform participant care and support services within the clinic at PACE SEMI. The CA will act only within the scope of his/her authority to practice.SPECIFIC DUTIES AND FUNCTIONS:Collaborates and communicates with the PACE SEMI team to promote a safe and positive work environmentGreet and check-in participants for clinic appointments, including those from ancillary servicesCoordinates and escorts participant throughout center to designated area at appropriate scheduled times. Uses proper participant handling techniques including the use of assistant devices (ie- cane, walker, wheelchair, etc)Collaborates and communicates with clinic staff, transportation, and Day Health Center team re: cancellations, delays, and potential changes to appointments through verbal and electronic meansClerical duties such as: Answer phone, takes messages, and directs calls. Copy, fax, and file documents. Prints documents from electronic medical recordSchedules appointments for participants within electronic medical recordProvides appointment reminder callsCollaborates and communicates with transportation for transport of participant to and from clinic appointmentObserves and reports information to primary care provider and/or nurseObtain and document vital signs, including height and weightAssist with dressing and toiletingCleans and stocks treatment areaManages clean and dirty linenPerforms other duties as assignedKNOWLEDGE, SKILLS AND ABILITIES:High school diploma or equivalentExcellent Customer service skillsProficient in computer skills- Microsoft OfficeBLSMaintains annual competencies and required trainingsAdheres to policies, procedures, and PACE valuesPrior experience or education working with geriatric population is helpful or preferredPHYSICAL REQUIREMENTS:Physically able to walk, stand, bend, reach, and twist for prolonged periods. Able to lift 40 pounds.May be exposed to communicable disease