Clinical Assistant - Centerline

PACE Southeast Michigan; USA; Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

PACE Southeast Michgan is seeking a Clinic Assistant to support patient check-in, appointment coordination, and basic clinical tasks. The role works under supervision with a focus on safety and high-quality participant care in the clinic environment.

Responsibilities include clerical duties, vital signs, mobility assistance, and collaboration with the healthcare team to ensure timely, smooth clinics. Prior geriatric exposure is helpful; strong customer service is essential.

Qualifikationen

• High school diploma or equivalent required or preferred.
• Excellent customer service and communication skills.
• Proficient with Microsoft Office and basic computer tasks.
• Maintain yearly competencies and required trainings.
• Adheres to policies, procedures and PACE values.
• Experience with geriatric populations is helpful.

Aufgaben

• Greet participants and check-in for clinic appointments.
• Coordinate escorts to designated areas at scheduled times.
• Assist with participant handling using devices (cane, walker, wheelchair).
• Clerical tasks: answer calls, take messages, copy/fax/file docs.
• Schedule appointments in the electronic medical record.
• Provide appointment reminder calls to participants.
• Observe and report to provider or nurse as needed.
• Obtain and document vital signs (height/weight).
• Assist with dressing and toileting as needed.
• Clean and stock treatment areas; manage linen.
• Performs other duties as assigned.

Kenntnisse

High school diploma / equivalent

Customer service

Microsoft Office / computer skills

Annual competencies / trainings

Policy adherence / PACE values

Geriatric population experience

Ausbildung

High school diploma or equivalent

Tools

Electronic Medical Records

Office software

Jobbeschreibung

SUMMARY:

Under the supervision of the Primary Care Provider, Registered Nurse, or Licensed Practical Nurse, the Clinic Assistant (CA) may perform participant care and support services within the clinic at PACE SEMI. The CA will act only within the scope of his/her authority to practice.

SPECIFIC DUTIES AND FUNCTIONS:

• Collaborates and communicates with the PACE SEMI team to promote a safe and positive work environment
• Greet and check-in participants for clinic appointments, including those from ancillary services
• Coordinates and escorts participant throughout center to designated area at appropriate scheduled times.
• Uses proper participant handling techniques including the use of assistant devices (ie- cane, walker, wheelchair, etc)
• Collaborates and communicates with clinic staff, transportation, and Day Health Center team re: cancellations, delays, and potential changes to appointments through verbal and electronic means
• Clerical duties such as:
  • Answer phone, takes messages, and directs calls.
  • Copy, fax, and file documents.
  • Prints documents from electronic medical record
  • Schedules appointments for participants within electronic medical record
  • Provides appointment reminder calls
  • Collaborates and communicates with transportation for transport of participant to and from clinic appointment
• Observes and reports information to primary care provider and/or nurse
• Obtain and document vital signs, including height and weight
• Assist with dressing and toileting
• Cleans and stocks treatment area
• Manages clean and dirty linen
• Performs other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent
• Excellent Customer service skills
• Proficient in computer skills- Microsoft Office BLS
• Maintains annual competencies and required trainings
• Adheres to policies, procedures, and PACE values
• Prior experience or education working with geriatric population is helpful or preferred

PHYSICAL REQUIREMENTS:

• Physically able to walk, stand, bend, reach, and twist for prolonged periods.
• Able to lift 40 pounds.
• May be exposed to communicable disease

At PACE Southeast Michgan our employee experience is a combination of everything that’s unique about our culture, mission, vision, values, and most importantly, our people. Our employees are compassionate, curious, accountable, courageous, and authentic. They make choices according to what is best for our participants and strive to make a difference. For several years, they have made us a Top Workplace in our area.