Clinical Assistant: Care Coordination & Scribe Support

Mount Sinai Health System

New York (NY)

On-site

USD 37,000 - 51,000

Full time

14 days+

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Job summary

The Mount Sinai Health System seeks a Clinical Assistant for a fast-paced role rotating between our NYC campus and satellite sites, with occasional travel to Valley Hospital in NJ. You will coordinate patient care as liaison among physicians, patients, families, and insurers, support exam rooms, assist with procedures, and contribute to a collaborative team focused on safe, efficient care.

Strong communication, organization, and EMR proficiency are essential; training and mentoring juniors are

Qualifications

High School Diploma or GED is required.
Completion of a Certificate Medical Assistant program from an accredited school.
Completion of a Medical Scribe training program if the Scribe role is required by the department
3+ years of experience as a Medical Assistant
BCLS certification – Required Issuing Authority: AHA

Responsibilities

Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen in the campus and offsite satellite offices.
Coordinates the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.
Assists physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.
Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician for the review and approval by the ordering physician.
May perform medical scribe functions as directed by the supervising physician, depending on the needs of the department.
Inventories, orders or re-stocks medical supplies as applicable.
Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed.
Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances.
May perform appointment scheduling or the booking of surgeries/procedures, or works in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms.
May be required to perform proficient phlebotomy duties.
May check and verify and update insurance information utilizing internal or web sources. May perform and verify pre-certification for procedures as necessary
Provides training and mentoring to Level I MA staff.
May assist in establishing Medical Assistant I and II schedules and work flow to meet the needs of the practice and applicable to patient volumes.
Performs other duties as assigned.