Clinical Assistant

Wellness Pointe; Longview (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Veteran Friendly

Job summary

Wellness Pointe in Longview, TX is seeking a Clinical Assistant to support the Care Coordinator with non-clinical duties such as handling phone inquiries, scheduling, obtaining prior authorizations, and completing DME paperwork for providers.

You will assist with prescription faxes, translate as needed, arrange nurse visits for vaccines or screenings, review forms for missing information, and help with log tracking while performing other duties as assigned.

Qualifications

• Requires six months to one year of experience.
• Valid Texas Driver's License and auto liability insurance meeting state requirements.
• High school diploma or GED is required.
• Mental and physical health sufficient to meet job demands.

Responsibilities

• Answering phone, retrieving and returning voicemails.
• Assist care coordinator with scheduling and prior authorizations.
• Process incoming prescription faxes and coordinate with pharmacy.
• Translate as needed and schedule nurse visits for vaccines or screenings.
• Review forms for missing information and track logs as needed.
• Perform other job-related duties as assigned.

Skills

Communication skills

Organizational skills

Problem solving

Customer service

Spanish language (preferred)

EHR familiarity

Education

High school diploma or GED

Tools

EHR system

Job description

Company Description

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.

Position Summary

The Clinical Assistant assists the Care Coordinator with non-clinical duties such as handling phone inquiries, assisting with scheduling, obtaining pre-authorizations and completing durable medical equipment (DME) paperwork for providers to sign.

Essential Functions

• Answering phone, retrieving and returning voicemails.


• Assisting care coordinator/MA's with incoming prescription faxes, processing, documenting and faxing back to the pharmacy.


• Assisting with obtaining prior authorization for medications, radiology and DME.


• Translate as needed.


• Assist staff with scheduling nurse visits for needed vaccines and or depression screenings, FOBT's, etc.


• Review forms signed in departments for missing information and have addressed accordingly by Care Coordinator.


• Assist in all log tracking duties as time allows.


• Perform other job-related duties as assigned.

Required Skills

• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.


• The ability to work independently and effectively under pressure.


• Demonstrated human relation and effective communication skills also required.


• Superior organizational and problem solving skills • Computer proficient with Word and Excel.


• Ability to learn and utilize EHR.


• Strong customer services skills.


• Problem solving skills.


• Ability to speak Spanish preferred.


• Ability to follow direction from multiple providers and supervisors.

Qualifications

• Typically requires six (6) months to one (1) year experience.


• Mental and physical health sufficient to meet the demands of the position.


• Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.


• High school diploma or GED.

Additional information

Wellness Pointe is an Equal Opportunity, 'Veteran Friendly' Employer.