Clinical Apps Technician

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading health care provider as a Clinical Apps Technician in Columbus, OH. This role involves troubleshooting and supporting clinical applications like EPIC, requiring a relevant degree and help desk experience. Enjoy competitive benefits including health insurance, retirement options, and paid leave.

Benefits

Retirement plan options with employer contributions

Affordable health insurance including dental and vision

Paid vacation and sick leave

Short and long-term disability coverage

Paid parental leave

Qualifications

• Entry-level position for technical support and troubleshooting.
• Preferred degree in relevant field with one year of help desk experience.
• Industry certifications are a plus.

Responsibilities

• Provide over-the-phone troubleshooting support for technical issues.
• Collaborate with IT teams to resolve support issues.
• Perform system maintenance and additional support duties as assigned.

Skills

Help Desk Experience

Technical Troubleshooting

Education

Degree in Nursing or Computer Science

Job description

Join to apply for the Clinical Apps Technician role at The Ohio State University Wexner Medical Center

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Join to apply for the Clinical Apps Technician role at The Ohio State University Wexner Medical Center

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Current Employees And Students

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Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following

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• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
  
  

Job Title

Clinical Apps Technician

Department

Health System Shared Services | Desk Top Support

Position Summary

The Clinical Applications Technician is responsible for providing over-the-phone troubleshooting support for technical and educational-related issues for the electronic medical record system. This includes support for all internal medical center users, patients via an application portal, and community connect affiliate hospitals. This position includes collaboration with various IT technical and application teams to resolve 1st and 2nd level support issues. This position also includes support tasks, system maintenance and other support duties as assigned.

Required Qualifications

Degree in Nursing, Computer Science or related field, preferred. 1years Help Desk experience required. Previous experience working with and/or supporting the clinical applications (preferably EPIC). Industry Certifications are a plus. Working knowledge of computing environments, skills, PC and computer terminology, computing technologies, PC operating systems and applications, etc. is also required.

Additional Information

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!
  
  

Location:

Ackerman Rd, 670 (2433)

Position Type

Regular

Scheduled Hours

40

Shift

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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