Clinical Applications Specialist

The Menninger Clinic; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

The Menninger Clinic seeks a Clinical Applications Specialist to drive selection, implementation, and ongoing optimization of information management solutions for clinical workflows. You will evaluate software, map processes, and lead testing, training, and rollout with IT leaders and clinical customers.

Responsibilities include defining requirements, coordinating SME resources, and developing training materials, while aligning with hospital policies and informatics goals.

Qualifications

• Required: BSN and RN license in Texas or eligible, with informatics credential preferred.
• Minimum three years as an RN clinician and experience with electronic clinical systems.
• Familiarity with process improvement concepts and testing/ training workflows.
• Experience coordinating SME resources for training, testing, and rollout.

Responsibilities

• Serve as the expert on clinical electronic systems use and end-user requirements.
• Analyze and document current processes to identify improvements and root causes.
• Coordinate SMEs and super users for system improvement, training, testing, and rollout.
• Coordinate training material development for clinical information systems users.
• Participate in developing policies related to clinical systems.

Skills

Clinical information systems

Data analysis

Training and education

End-user support

Education

Bachelor's Degree in Nursing (BSN)

Certificate in Healthcare Related Informatics

ANCC Informatics Nurse Certification (preferred)

Tools

Cerner

Microsoft Office

Job description

Schedule:

Hybrid M-F, 8 am to 5 pm (may occasionally require after hours)

Summary

The Clinical Applications Specialist focuses on helping the organization select, implement, and continuously improve the use of Information Management solutions which deliver value to the organization. This includes evaluating software, mapping and optimizing clinical workflows, implementing software, all levels of unit, system, functional, and integration testing, as well as training. The Clinical Application Specialist supports Menninger's goals by working with other IT leaders and customers to define, select, configure, implement, test, and train customers to use Menninger's clinical solutions.

Key Functions

• Serve as the expert on clinical electronic systems use. Provide data and guidance of system use. Handle complex business process or protocol questions. Coordinates new clinical system end-user requirements, testing, training, rollout and support.
• Analyze and document existing processes in order to establish a baseline for the development of improvements and to identify root causes and key issues.
• Coordinate the goals of the network of Subject Matter Experts (SMEs) and/or Super Users as resources for clinical systems improvement, training, testing, change-management and information dissemination.
• Coordinate training material development and programs for clinical information systems users and Information Technology staff supporting clinical systems.
• Participate in developing policies related to clinical systems.
• Coordinate development of clinical user downtime procedures and troubleshooting end user tickets Document and coordinate performance of routine and as needed clinical system maintenance.

Education:

Required: Bachelor's Degree in Nursing (BSN), Certificate in Healthcare Related Informatics Preferred: ANCC Informatics Nurse Certification

License/Certification:

Required: In lieu of Bachelor's current license as Registered Nurse (RN) in State of Texas; Certificate in Healthcare Related Informatics if no degree in clinical informatics

Preferred: Cerner Experience

Experience:

Required: Three (3) years as RN clinician

Proficiency in Microsoft Office.

Preferred:

Ability to efficiently and effectively analyze manual protocols and processes as well as systems, data, processes and related information and must be able to understand and graphically depict complex functions in addition to documenting process flows.

Minimum of three (3) years business involvement in electronic Clinical/Healthcare Systems at Menninger.

Familiarity with a variety of the Process Improvement concepts, Best Practices, methodologies etc.