Clinical Applications Analyst II - Epic Orders

essentiahealth; Duluth (MN); Remote; USD 67,000 - 100,000; Full time

Job summary

Essentia Health in Duluth is seeking an Info Systems/Healthcare IT specialist to analyze mid-complexity projects and support EHR applications, including Epic Orders. You will translate user requirements into feasible options within the EHR and collaborate with end users, trainers, and support staff.

Remote work is possible; shift is 8:00 AM to 4:30 PM, with day rotation. Requires a Bachelor's or Associate degree with related experience, or 6 years in info services/healthcare.

Qualifications

• Bachelor’s degree in Information Services, Business, Healthcare or related field plus 2 years of related experience.
• Associates degree plus 4 years of related experience.
• Six years of experience in Information Services or Healthcare.

Responsibilities

• Provide analysis and support for mid-complexity projects and EHR applications.
• Serve as liaison between customers and support staff to resolve issues.
• Support planning and execution of technology learning programs for end users.

Skills

Epic Orders experience

Mid complexity project support

Education

Bachelor’s degree in Information Services, Business, Healthcare or related field

Associates degree with 4 years of related experience

6 years of experience in Information Services/Healthcare

Tools

Epic software

Job description

Building Location:

516 Building - Duluth

Department:

1007540 INPATIENT CLINICAL APPS - EH SS

Job Description:

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected.

Education Qualifications:

Successfully leads initiatives and projects with other staff. Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence. Works under general supervision.

Experience with Epic Orders is strongly preferred.

Licensure/Certification Qualifications:

Educational Requirements:

• Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field

OR

• Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.

OR

• 6 years of experience in Information Services, Business Services or Healthcare

Preferred Qualifications:

• Certification in Epic applications preferred
• Epic Inpatient Orders and Order Transmittal certification preferred

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00 AM

Shift End Time:

4:30 PM

Holidays:

No

Call Obligation:

Yes

Compensation Range:

$66,539.20 - $99,819.20

Employee Benefits at Essentia Health:

At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].