Clinical Application Specialist

Mirion Technologies; United States; Hybrid; USD 85,000 - 125,000; Full time

Job summary

Mirion Technologies seeks a Clinical Application Specialist to deliver remote and onsite training to Sun Nuclear customers, handling pre-training prep, post-training administration, and robust Tier 2 support. You will develop training materials and clearly communicate training plans to clients.

Role includes collaborating with clinical medical physicists, gaining clinical experience via partnerships with local clinics, and travel up to 60% of weeks to support customer needs.

Qualifications

• Master's degree preferred in medical physics, dosimetry, or clinical engineering.
• Travel up to 60% of work weeks and occasional weekend travel.
• Excellent interpersonal and communication skills (listening, verbal, written).
• Ability to work independently and meet all deliverables on time.
• Enthusiastic learner able to adapt to new concepts and situations.
• Clinical understanding of Radiation Oncology processes.

Responsibilities

• Deliver remote and onsite training to customers.
• Conducts pre-training preparation and performs administrative activities post-training.
• Provide Tier 2 support to customers, resolve cases, and assist in troubleshooting escalated issues.
• Develop training materials and effectively communicating the training plan to customers.
• The Clinical Application Specialist interfaces with customers to resolve cases, assists in troubleshooting issues, and identifies customer needs to determine internal resources needed for resolution.
• Additionally, the Clinical Application Specialist role at Sun Nuclear/Mirion involves working closely with clinical medical physicists, providing training and support, and gaining clinical experience through partnerships with local clinics.

Skills

Interpersonal skills

Communication skills

Independent worker

Learner

Adaptable

Motivated self-starter

English fluency

Education

Master's degree in medical physics or related field

Job description

The Clinical Application Specialist delivers remote and onsite training to Sun Nuclear customers, conducting pre-training preparation, and performing administrative activities post-training. The Specialist provides Tier 2 support to customers, resolves cases, and assists in troubleshooting escalated issues. They also develop training materials and effectively communicate the training plan to customers.

Key Areas Of Responsibility

• Deliver remote and onsite training to customers
• Conducts pre-training preparation and performs administrative activities post-training.
• Provide Tier 2 support to customers, resolve cases, and assist in troubleshooting escalated issues.
• Develop training materials and effectively communicating the training plan to customers.
• The Clinical Application Specialist interfaces with customers to resolve cases, assists in troubleshooting issues, and identifies customer needs to determine internal resources needed for resolution.
• Additionally, the Clinical Application Specialist role at Sun Nuclear/Mirion involves working closely with clinical medical physicists, providing training and support, and gaining clinical experience through partnerships with local clinics

Knowledge, Skills & Experience

• Master's degree in medical physics, dosimetry, clinical engineering, or technical related field is preferred
• Travel required up to 60% of work weeks and occasional weekend travel
• Excellent interpersonal skills
• Exemplary communication skills (listening, verbal, written)
• Able to work independently and complete all deliverables on-time
• Enthusiastic learner who is eager to meet challenges and quickly assimilate new concepts
• Adaptable, positive, and open to new ideas and/or situations
• Highly motivated self-starter who takes initiative
• Clinical understanding of the processes in a Radiation Oncology Department
• Fluent in English with strong written, verbal communication and listening skills
• Effectively support and work with all levels of the organization