Clinical Application Specialist

Topcon Positioning Systems (Topcon); Tennessee; Remote; USD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a Clinical Application Specialist to enhance patient care through advanced medical technology. In this dynamic role, you will be responsible for installing and configuring ophthalmic devices, providing clinical training to healthcare professionals, and supporting customer needs through effective communication. With a strong focus on innovation, this position offers the opportunity to work remotely while contributing to the success of a global healthcare team. If you are passionate about improving patient outcomes and thrive in a collaborative environment, this is the perfect opportunity for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Tuition reimbursement

Paid time off

Paid holidays

Car allowance

Qualifications

• 2-4 years experience managing projects in a clinical setting.
• Hands-on experience with device configuration and installations.

Responsibilities

• Install and configure medical devices for clients.
• Provide training and support to end-users on device usage.

Skills

Clinical training

Problem-solving

Communication skills

Organizational skills

Knowledge of ocular anatomy

Education

Associate degree in health science

3-5 years clinical experience

Tools

Ophthalmic equipment

Windows applications

Job description

Clinical Application Specialist page is loaded

Clinical Application Specialist

Apply locations Remote (TN-US) time type Full time posted on Posted Today job requisition id JR106167

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

The Clinical Application Specialist is responsible for on-site client installation, configuration, training and networking Topcon’s medical devices in ophthalmology, optometry, and primary care. This individual will deliver clinical training to doctors, technicians, and support staff. The candidate will develop strong clinical and product knowledge while working with client’s physicians and other personnel. They will also provide clinical guidance and product support and communicate with our customers remotely when not traveling.

The primary territory for this Clinical Applications Specialist position will be Tennessee but assignments may extend outside this territory depending upon the needs of the business.

Job Duties:

Clinical Responsibilities:

1. Device setup, configuration, networking and/or training end-users; physicians, technicians, and staff to become competent in the use of clinical hardware and software systems.
2. Communicate with end-users regarding training and installations expectations prior to appointment.
3. Perform or coordinate follow-up training activities with end-users if needed.
4. Work closely with Topcon and customer IT departments to ensure integration and functionality of device hardware and/or software clinical applications.
5. Stay up to date with the latest developments in clinical applications and recommend enhancements or upgrades as needed.
6. Support sales activity by performing product demos.
7. Support trade show activities by installing and configuring hardware and software systems.
8. Support Technical Support and Field Service Engineers for troubleshooting requests when necessary.

Administrative:

1. Maintain accurate and detailed documentation of all training sessions, support activities, and system modifications.
2. Prepare and present regular reports on the usage, performance, and effectiveness of clinical applications.
3. Coordinate schedule and travel with client/end user for installs, demos, or trade shows.
4. Complete mandatory reports.
5. Submit expense reports in a timely manner.

Job Requirements:

Education & Experience

1. Associate degree in health science and 2 to 4 years related experience and/or training managing cross-functional projects to successful conclusion; or equivalent combination of education and experience.
2. 3-5 years clinical experience in private or public ophthalmic environment as an Ophthalmic Photographer, Technician or Clinician.
3. Hands on experience with configuration, installations, and networking.
4. COA, CRA or OCT-C certification a plus.

Knowledge, Skills & Abilities:

1. General product knowledge of ophthalmic equipment preferred.
2. General knowledge of ocular anatomy and physiology.
3. Knowledge of computer hardware & software applications.
4. Knowledge of basic Windows applications.
5. Strong verbal and written skills; ability to write detailed reports.
6. Organized and able to prioritize workload.
7. Must be able to work independently and multitask.
8. Strong problem-solving abilities.
9. Must be able to work independently and/or within a team environment.
10. Valid driver’s license and use of a car.
11. Travel is 90% and the candidate must be located near an airport in Tennessee preferably in the Nashville metro area.

Base Pay:

Expected Base Pay Range: $70,000 to $100,000 Annualized

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Car Allowance Eligible:

In addition to base pay, compensation for this position includes eligibility for a $350 monthly car allowance.

Benefits:

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About Us

Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology.

A globally-oriented business, Topcon is focused on developing solutions towards solving societal challenges in the mega-domains of healthcare, agriculture, and infrastructure. In healthcare, these challenges include increasing eye disease, rising medical costs, access to healthcare and physician shortages. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.