Clinical & Administrative Medical Assistant

Elite DNA Behavioral Health; Jacksonville (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Elite DNA Behavioral Health in Jacksonville, FL is seeking a Medical Assistant to support clinicians with routine administrative and clinical tasks. You will help patients feel at ease and assist with documentation, vitals, and basic patient care under physician supervision.

The role requires strong attention to detail, good communication, and familiarity with EHR systems, CPT/ICD-10 coding, and medication procedures. Experience in healthcare and a certification are preferred.

Qualifications

• High School Diploma or equivalent.
• One year of experience in healthcare is preferred.
• Medical assisting certification is preferred.
• Excellent attention to detail, problem-solving and customer service.
• Proficient oral and written communications.
• Knowledge of CPT & ICD-10 coding procedures.
• Knowledge of medication procedures.

Responsibilities

• Provides services to individuals and coordination/support to psychiatrists, PA and APRNs.
• Initiates and completes all relevant documentation within organizational time frames.
• Performs duties to maximize clinic efficiency and productivity.
• Collaborates with team members to ensure a positive patient experience.
• Triage patient calls and document interactions within 24 hours.
• Take vitals, medical history, and assist with direct patient care as needed.
• Prepare medications and coordinate with pharmacies; follow up on results.
• Maintain patient records and documentation in the chart.

Skills

Attention to detail

Customer service

Medical terminology

Oral and written communication

Electronic Health Records

Education

High School Diploma

Tools

Electronic Health Records (EHR)

CPT & ICD-10 Coding

Job description

Elite DNA Behavioral Health in Jacksonville, FL is seeking a Medical Assistant to support clinicians with routine administrative and clinical tasks. You will help patients feel at ease and assist with documentation, vitals, and basic patient care under physician supervision.

The role requires strong attention to detail, good communication, and familiarity with EHR systems, CPT/ICD-10 coding, and medication procedures. Experience in healthcare and a certification are preferred.