Clinical Administrative Coordinator - Pulmonary Clinic - Boston

Tufts Medicine; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

A forward-thinking healthcare provider is seeking a Clinical Administrative Coordinator to support the Pulmonary Clinic in Boston. This entry-level role focuses on providing essential administrative and business support to clinical providers, ensuring smooth clinic operations and enhancing patient experiences. Ideal candidates will possess strong communication and organizational skills, as well as the ability to multitask effectively. Join a dynamic team dedicated to improving patient care and operational efficiency in a collaborative environment. This is an excellent opportunity to grow within the healthcare field while making a meaningful impact on patient lives.

Qualifications

• Entry-level role focusing on routine administrative tasks.
• Bilingual skills preferred for better patient interactions.

Responsibilities

• Schedule patient appointments and manage clinic workflow.
• Assist with billing, registration, and insurance verification.
• Support department physicians with clerical tasks.

Skills

Strong communication skills

Computer literacy

Interpersonal skills

Organizational skills

Multitasking

Knowledge of third-party billing

Confidentiality of medical information

Education

High School diploma or equivalent

Tools

MS Office

Scheduling apps

Job description

**Clinical Administrative Coordinator - Pulmonary Clinic - Boston**

Apply locations: Tufts Medical Center | Full time | Posted Yesterday | Job Requisition ID: R16667

Job Profile Summary

This role provides administrative and business support to achieve operational goals. It involves clinical administration duties such as strategic planning, resource allocation, and supporting practice growth. The role is typically entry-level, focusing on routine tasks and support services under supervision.

Job Overview

Supports clinic activities and provides administrative support to clinical providers, managing workflow, documentation, and patient interactions. Plays a key role in revenue cycle, clinic operations, and patient experience.

Job Description

Preferred Qualifications:

1. High School diploma or equivalent.
2. Two years of customer support experience.
3. Bilingual skills preferred.

Responsibilities:

1. Schedule patient appointments, tests, labs, and surgeries.
2. Assist with scheduling templates.
3. Handle phone calls, triage, and patient requests.
4. Check-in patients and verify information.
5. Support revenue cycle activities like registration and insurance verification.
6. Collect copayments.
7. Prepare medical records and input data into EMR.
8. Monitor patient flow and communicate delays.
9. Assist with billing and reconciliation.
10. Perform general office tasks: faxing, filing, mailing, supplies, calendar management.
11. Support department physicians clerically.
12. Participate in performance improvement projects.

Physical Requirements

• Sitting, standing, lifting 10-15 lbs.
• Exposure to dust and office discomforts.
• Manual dexterity for computer work.
• Ability to see and hear instructions.
• Exposure to hazardous materials (blood).

Skills & Abilities

• Strong communication skills.
• Computer literacy: email, MS Office, scheduling apps.
• Interpersonal and organizational skills.
• Multitasking and prioritization.
• Flexibility.
• Knowledge of third-party billing.
• Confidentiality of medical information.