Clinical Administrative Assistant - NGOC @ North Fulton

Wellstar Medical Group, LLC; Roswell (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Wellstar Medical Group, LLC is seeking a Clinical Administrative Assistant to support Physicians, APPs and clinical staff. The role manages patient schedules, handles medical records requests, and maintains confidentiality in a fast-paced clinic.

The candidate will scan records into EMR, coordinate referrals, prepare daily schedules, and assist with department data and reporting while upholding Wellstar policies and patient care standards.

Qualifications

• Minimum 3 years front office and hospital experience required.
• Experience as an office coordinator supporting a physicians' office preferred.
• Effective communication and organizational skills are essential.

Responsibilities

• Provide specialized administrative support for physicians, APPs, and clinical staff.
• Maintain physicians' patient schedules and provide reminders of upcoming events.
• Request and send patient medical records; follow up on requests.
• Scan required records into the EMR.
• Assist APP and clinical staff to maintain patient flow in the clinic.
• Route calls from patients, physicians and other healthcare providers appropriately.
• Review orders in EPIC/BEACON and obtain required information for providers.

Skills

Communication skills

Verbal communication

Written communication

Interpersonal skills

Calendar management

Organization

Coordination

Medical terminology

Education

High School Diploma

GED

Bachelor’s degree or related field

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary:

Functions under the direction of the Manager or Supervisor and may support multiple department leaders. He/she is responsible for performing a wide variety of administrative duties and functions requiring independent judgment, ingenuity and initiative. He/she assists the business functions of the Departments including maintenance of stats, data collection and analysis. The Clinical Administrative Assistant is able to independently perform job functions and maintain information of a confidential nature. Critical to success in this role are: Attention to detail Exceptional organizational skills Ability to maintain confidentiality Team-player Ability to multi-task Ability to functional effectively in a fast-paced environment

Core Responsibilities and Essential Functions:

• Provide specialized administrative support for Physicians, APPs, and clinical staff
• Maintaining the physicians patient schedules and meetings, keeping physicians on track, and providing reminders about upcoming events and or barriers
• Request and send patient medical records and follow up on requests.
• Scan all required records into the EMR.
• Assist APP and clinical staff with appropriate requests to maintain patient flow through the clinic.
• Responsible for routing telephone calls from patients, physicians, or other healthcare providers/facilities appropriately.
• Reviews and assist with orders in EPIC/BEACON and assist with obtaining any required information for the provider.
• Submit and follow up on tissue testing to outside sources.
• Preparing the patient schedule for the providers for the next day.
• Skill in taking and transcribing dictation and in the operation of office equipment.
• Must demonstrate and maintain patient confidentiality.
• Ability to translate and maintain skills to read medical orders.
• Other duties as assigned.

Support Department activities

• Create and maintain spreadsheets for tracking various department data, information, requests and supplies.
• Manages various documents and handles confidential matters in accordance with policies and procedures.
• Participates in department meetings, committees and events.
• Compile financial, statistical data and reports as assigned.
• Reviews and monitors all Clinical Administrative Assistant order transcription, reminder screens, scanning, missing diagnostic and pathology reports.
• Provide training of AA duties, medical records requests.
• Coordinate inbound/outbound specimens, authorization and referral WQ management.
• Sorting and distributing daily mail.
• Other duties as assigned.

Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma / GED General or Bachelors Other / Related Field-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Required Minimum Experience:

Minimum 3 years front office and and/or hospital experience Required or Office coordinator supporting a Physicians office Preferred

Required Minimum Skills:

Effective communication skills including telephone, verbal communication, email and written. Effective interpersonal relationships skills. Calendar management, strong organization and coordination skills. Skill in computer applications. Skill in gathering and reporting information. Ability to handle multiple projects simultaneously and set priorities. Ability to establish and maintain effective working relationships with other employees and the public. Ability to work under pressure, communicate and present information. Ability to read, interpret, and apply hospital and department policies and procedures. Ability to identify problems, organize and analyze information. Ability to establish priorities and coordinate work activities. Working knowledge of basic Medical Terminology.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.