Clinical Administrative Assistant, Nephrology Division

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

403(b) with 5% employer match

Paid Time Off and Holidays

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Administrative Assistant to provide administrative and clinical coordination support to providers, clinical staff, patients and families to ensure the efficient operation of the Division of Nephrology.

The role includes scheduling appointments, coordinating patient visits across departments, and liaising with families to navigate the Lurie system.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred. Hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite applications.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent communication skills, written and verbal.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors.

Responsibilities

• Schedules appointments and procedures for clinical staff.
• Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.
• Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.
• Partners with central scheduling and registration teams to manage lists of patients in need of services.
• Functions as liaison between patients, families and the clinical team.
• Collaborates with central registration to ensure updated insurance information and referrals are obtained.

Skills

Communication

Organization

Problem solving

Customer service

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Administrative Assistant to provide administrative and clinical coordination support to providers, clinical staff, patients and families to ensure the efficient operation of the Division of Nephrology.

The role includes scheduling appointments, coordinating patient visits across departments, and liaising with families to navigate the Lurie system.