Clinical Administrative Assistant

University Hospitals Pain Management; Westlake (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated clinical support professional to enhance patient care and operational efficiency. In this role, you will maintain patient records, facilitate communication, and ensure a welcoming environment for patients and visitors. Your commitment to self-development and teamwork will contribute to a positive atmosphere that aligns with the hospital's mission and values. If you are passionate about making a difference in patient care and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Ability to maintain patient records accurately.
• Strong communication skills for effective unit operations.

Responsibilities

• Maintain patient records in both written and electronic formats.
• Facilitate communication for efficient department operations.
• Initiate positive relationships with patients and coworkers.

Skills

Patient Record Management

Effective Communication

Customer Service

Self-Development

Education

High School Diploma

Certification in Healthcare

Job description

Description

A Brief Overview

Provides safe, efficient, age-specific clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

1. Maintains the patient record (in written and/or electronic format). Competency 7
2. Facilitates communication and efficient unit/department operations. Competency 5, 6
3. Orders supplies. Competency 5
4. Demonstrates knowledge and use of available resources and communication tools. Competency 7
5. Maintains awareness and control of reception desk and surrounding area. Competency 5, 6
6. Initiates and maintains positive relationships and professional demeanor with patients, customers, and coworkers. Competency 1 & 2
7. Takes responsibility for self-development and supports a learning environment. Competency 3
8. Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct, and UH policies and procedures are in place to address appropriate use of PHI in the workplace.