Clinical Administrative Assistant

University Hospitals; Hudson (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated support staff to enhance patient relations and operational efficiency. This role involves managing patient records, facilitating communication, and ensuring a welcoming environment for patients and visitors. The ideal candidate will demonstrate strong communication skills and a commitment to upholding the hospital's mission and values. Join a team that values professional development and fosters a positive learning environment, where your contributions will directly impact patient care and satisfaction.

Qualifications

• Experience in managing patient records and facilitating communication.
• Strong customer service skills and commitment to hospital values.

Responsibilities

• Maintain patient records in written and electronic formats.
• Facilitate communication and maintain efficient operations.

Skills

Patient record management

Communication skills

Customer service

Self-development

Knowledge of PHI regulations

Education

High School Diploma

Certification in Healthcare Administration

Tools

Electronic health record systems

Communication tools

Job description

Description
A Brief Overview

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7


• Facilitates communication and efficient unit/department operations. Competency 5, 6


• Orders supplies. Competency 5


• Demonstrates knowledge and use of available resources and communication tools. Competency 7


• Maintains awareness and control of reception desk and surrounding area. Competency 5,6


• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2


• Takes responsibility for self -development and supports a learning environment. Competency 3


• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.


• Complies with all policies and standards.


• For specific duties and responsibilities, refer to documentation provided by the department during orientation.


• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.