Clinical Administrative Assistant

CMC_Operations; Cleveland (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

University Hospitals in Cleveland is seeking a Clinical Administrative Assistant to support age-specific clinical operations, reception, and guest relations. You will manage patient records, facilitate unit communications, and maintain a professional, courteous environment.

The role requires 1+ years of clinical secretarial experience, strong interpersonal and written/verbal communication skills, and the ability to work with minimal supervision.

Qualifications

• 1+ years of clinical secretarial experience required.
• 1+ years experience in secretarial work required.

Responsibilities

• Maintain patient records in written and/or electronic format.
• Facilitate communication and efficient unit/department operations.
• Maintain awareness and control of reception desk and surrounding area.
• Handle PHI securely and complete annual PHI training per UH policies.
• Perform other duties as assigned and comply with all policies.

Skills

Interpersonal skills

Communication

Organizational skills

Proficient computer skills

Job description

Job Description - Clinical Administrative Assistant (260009V6)

Clinical Administrative Assistant - ( 260009V6 )

A Brief Overview

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7
• Facilitates communication and efficient unit/department operations. Competency 5, 6
• Demonstrates knowledge and use of available resources and communication tools. Competency 7
• Maintains awareness and control of reception desk and surrounding area. Competency 5,6
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
• Takes responsibility for self -development and supports a learning environment. Competency 3
• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
• 1+ years Of experience in a clinical setting with secretarial experience (Required) or
• 1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
• Ability to complete tasks with minimal supervision. (Required proficiency)
• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
• Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)