Clinical Account Manager, Neurosurgery Nashville TN

Chronos Consulting; Nashville-Davidson (TN); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a pioneering medical device company as a Clinical Account Manager specializing in neurosurgery. This full-time role offers the opportunity to work remotely while traveling up to 70% to engage with clients across the Southeast. You will leverage your clinical and technical expertise to build relationships, influence stakeholders, and drive commercial success in innovative surgical treatments. Your role will be pivotal in increasing patient treatment numbers and achieving profitability through effective program management. If you're passionate about making a difference in the medical field and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 5-7 years of experience in medical device roles with a focus on neurosurgery.
• Strong technical skills and ability to build relationships at multiple customer levels.

Responsibilities

• Develop programs for clinical and commercial success in neurosurgery.
• Achieve annual goals for treatments and revenues from service and disposables.

Skills

Clinical/Technical medical device experience

Relationship building

Critical thinking

Communication skills

Problem-solving

Sales/Marketing experience

C-suite experience

Education

BS/MS in a scientific or technical field

MBA

Job description

Clinical Account Manager, Neurosurgery Nashville TN

Our client is a medical device company pioneering noninvasive surgical treatments. This is a full-time, direct hire role in a home office with up to 70% travel. Location is flexible in the Southeast near a major airport in Florida, Georgia, Alabama, or Charlotte, NC or Nashville, TN.

Requirements:
1) Scientific (BS, MS), technical (engineer) or clinical background (nurse, radiology technician) or MBA and commercial/sales/marketing background with strong technical skills or inspirations.
2) 5-7 years of experience which includes (can be overlapping experience):
2 years Clinical/Technical medical device experience in a customer-facing role with a strong preference to Neuro-brain applications.
3) 2+ years building relationships at multiple customer levels representing a highly technical product.
4) 1+ years in a role implementing a novel product/service line/market – can be in marketing, sales, product management, project management, etc.
5) Relationship building and ability to influence sites from both bottom-up and top-down across hospital functions.
6) Executes with drive, self-motivation, accountability and reliability.
7) Critical thinking with an eye toward understanding the big picture, ability to problem solve & creatively bring solutions to customer.
8) Communication skills with internal and external (customer) stakeholders to articulate the vision, rally towards a common goal, and build execution support.
9) Operate independently and coordinate efforts with peers.
10) Conference, C-suite experience a plus.

Goals:
The overall goal is to help drive commercial utilization at new and existing neurosurgical customers. The purpose of this role is to increase the number of patients treated to reach business profitability through recurring revenue and demonstrated models of service line success.

Responsibilities:
Focus in brain applications (neurosurgery).
Main responsibility is to work with existing and new install-base sites to develop a program to achieve clinical and commercial success.
Achieve annual goals of the number of treatments and revenues from the sites (service and disposables).
Embed into customer environment and gain in-depth knowledge of their hospital operations, patient flow, financial model with focus on business and operational outcomes.
Be a trusted partner to customer (in clinical, technical and business aspects) with ability to influence and have a seat at customer table for driving program success.
Interface between site and marketing and PR teams to promote program and drive patient interest.
Interface between site and reimbursement to share best practices for navigating insurance landscape.
Work in close cooperation with sales, marketing and reimbursement teams.