Clinical Account Manager - BSN or LPN

Zohorecruit; Orlando (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health and wellness (Medical, Dental,

Flexible Spending Account

401K with 2% match

Voluntary life/AD&D

Short/Long term disability

PTO

Job summary

MindCare Solutions in Orlando, FL is seeking a Healthcare Account Manager to oversee relationships with behavioral health clients nationwide. The role requires travel and involves coordinating physician schedules, training staff on software, and ensuring service quality across facilities.

Ideal candidates have nursing or related degree, 3–5 years in account management, strong communication, data analysis skills, and proficiency in MS Office.

Qualifications

• Bachelor's degree in nursing or related field
• 3–5 years in account management healthcare
• Strong interpersonal and communication skills
• Excellent organizational and time management
• Experience with data分析 and visualization tools
• Travel up to 50%

Responsibilities

• Manage relationships with multiple customers and ensure satisfaction
• Meet metrics around encounters and growth in current accounts
• Implement and oversee services for behavioral health entities
• Provide workflow and technology education to facility staff
• Train physicians on internal and external applications
• Review and manage physician schedules with customer needs
• Ensure appropriate coverage and act as primary contact for inquiries
• Approve and audit timesheets submitted by physicians
• Perform data analysis on patient volume and identify gaps
• Collaborate with internal teams to enhance service offerings

Skills

Relationship Building

Data Analysis

MS Office

Communication

Travel

Education

Bachelor's degree in nursing

Healthcare administration

Business

Tools

Excel

Word

PowerPoint

Microsoft 365

Job description

Orlando, United States | Posted on 05/31/2023

• Salary $65,000 - $75,000 plus bonus opportunities
• City Orlando
• State/Province Florida
• Country United States

Job Description

Account Manager

MindCare Solutions is a leadingprovider of behavioral health services to long-term care communities,hospitals, emergency departments and outpatient clinics. We are seeking a highlyorganized Healthcare Account Manager to work with the Orlando area; travel required. This position will assist our account operations throughout the nation.

Position Summary:

• Manage relationships with multiple customers, ensuring high levelsof satisfaction and effective communication
• Responsible for meeting metrics around encounters and growth incurrent accounts
• Implement and oversee services for various behavioral healthentities, including FSEDs, EDs, and Inpatient facilities
• Provide workflow and technology education to the facility staff
• Train physicians on the use of internal and customer-specificexternal applications
• Review, update and manage physician schedules in coordination withcustomer needs
  
• Ensure appropriate coverage requirements are met
• Serve as primary point of contact for physician inquiries/needsand provide timely solutions
• Approve, audit and review timesheets that physicians submit
  
• Perform data analysis on patient volume at facilities anddivisions
  
• Identifying gaps in service and making recommendations for improvement
• Collaborate with internal teams to enhance service offerings andsupport customer goals
• Stay up to date with industry trends and best practices
  
• Ensure compliance with relevant regulations and guidelines as needed
  
• Full health andwellness (Medical, Dental, Vision)
  
• Flexiblespending account
  
• 401K with 2%match
  
• Voluntarylife/AD&D, short/Long term disability
  
• PTO
  

Requirements:

• Bachelor's degree in nursing preferred. Will also considerhealthcare administration, business, or a related field
  
• 3-5 years of experience in account management, healthcare, or arelated field, preferably in behavioral health
  
• Strong interpersonal and communication skills, with the ability tobuild and maintain relationships
• E xcellent organizational and time management skills, with theability to manage multiple tasks simultaneously
• Proficiency in data analysis and reporting, with experience usingdata visualization tools
• Strong understanding of healthcare systems, processes, andregulations.
  
• Ability to work independently and as part of a team, adapting tochanging priorities and customer needs
  
• Experience with training and onboarding users on softwareapplications
• Highly proficient in Excel, Word, PowerPoint, and other Microsoft365 applications Up to 50% travelrequired

MindCare Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.