Clinical Account Manager

Pentec Health; Upper Chichester Township (Delaware County); On-site; USD 77,000 - 94,000; Full time

Job summary

Pentec Health is seeking a Clinical Account Manager to oversee our current business, educate clinicians on eligible patients for Pentec therapies, and increase census with a focus on outstanding customer service.

You will develop consultative relationships with dialysis unit personnel including RDs, RNs, unit managers, social workers, and nephrologists to support renal and clinical nutrition therapies. Ideal candidates have a bachelor’s degree and 3+ years sales experience in healthcare.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Registered Dietitian or Registered Nurse with renal nutrition/dialysis experience is a plus.
• Minimum 3 years of sales experience in healthcare or related field.
• Valid State Driver’s license with proof of insurance.

Responsibilities

• Maintain and expand census in assigned territory, coordinating with internal departments.
• Increase referral growth and convert referrals to starts via client visits and communications.
• Educate nephrologists and dialysis staff about Pentec Health services and resources.
• Support expansion offerings within the Clinical Nutrition line.

Skills

Interpersonal skills

Oral and written communication

Self-starter

Time management

Problem-solving

Education

Bachelor’s degree or equivalent

Registered Dietitian or Registered Nurse

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Account Manager

2 days ago Requisition ID: 1197

Salary Range: $85,000.00 To $85,000.00 Annually

Our Clinical Account Manager is responsible for overall management of current business by meeting and exceeding goals. This includes educating clinicians in determining eligible patients for Pentec therapies, increasing census, and managing overall existing business while enhancing customer service. Create and maintain strong consultative relationships with Dialysis Unit personnel including Registered Dietitians (RDs), Nurses (RNs), Unit and Facility Managers, Social Workers and Nephrologists in support of Pentec Health’s renal and/or clinical nutrition therapies.

***Must be located in or near Southern, CA***

• In assigned territory, maintain and expand the number of patients on census for current Pentec Health intradialytic and intraperitoneal parenteral nutrition therapies (IDPN and IPN) while working collaboratively and in a coordinated way with other Pentec Health departments to maximize customer satisfaction and business results.
• Increase referral growth in existing accounts and expedite the conversion of Referrals to Starts. This will require customer visits and multiple communications with the Customer, members of the Customer Service team and other functions within Pentec Health to maintain and grow the use of Pentec Health’s Clinical Nutrition (IDPN and IPN) therapies.
• Participate in local and regional conferences as appropriate, educate Nephrologist and dialysis unit personal on the services we provide and supporting resources, and assist & coordinate in setting up educational programs for our current customers in a way that supports their organizational needs.
• Perform additional sales activities regarding expansion offerings within the Clinical Nutrition business line.

*Other job duties and special projects as assigned.

Ideal Candidate Will Have:

• Bachelor’s degree or equivalent professional/clinical work experience; Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus.
• Minimum 3 years of sales experience, preferably in the healthcare industry; Valid State Driver’s license with proof of state minimum vehicle insurance.
• Exceptional performance in sales or customer service; Self-starter with the ability to work independently and as part of a team; Interpersonal skills - able to quickly build positive relationships; Strong oral and written communication skills.
• Excellent planning, organizational, time management, and problem-solving skills; Detail oriented with impeccable follow-up skills.
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint.

Salary Range: $85,000 annually

Pentec Health offersa comprehensive compensation and full benefits package.Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location.

Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits