Clinical Account Manager

Pentec Health; San Diego (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision

401k match

PTO and holidays

Disability and life insurance

Employee assistance

FSA/HSA or similar

Job summary

Pentec Health in Southern California is seeking a Clinical Account Manager to oversee current business, educate clinicians, and grow census while strengthening service.

You will build consultative relationships with Dialysis Unit personnel including RDs, RNs, managers, social workers, and nephrologists to support renal and clinical nutrition therapies.

Qualifications

• Bachelor's degree or equivalent professional/clinical work experience.
• Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus.
• Minimum 3 years of sales experience in healthcare; valid driver's license with insurance.

Responsibilities

• Maintain and expand census in assigned territory for Pentec Health therapies, collaborating with departments to maximize satisfaction and results.
• Increase referral growth and convert referrals to starts through customer visits and multi-channel communication.
• Educate nephrologists and dialysis staff about services and resources; assist in setting up educational programs for current customers.
• Conduct additional sales activities related to clinical nutrition offerings.

Skills

Relationship building

Communication

Time management

Problem solving

Team collaboration

Education

Bachelor's degree (or equivalent professional/clinical work experience)

Registered Dietitian or Registered Nurse with renal nutrition/dialysis experience

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Account Manager

2 days ago Requisition ID: 1197

Salary Range: $85,000.00 To $85,000.00 Annually

Our Clinical Account Manager is responsible for overall management of current business by meeting and exceeding goals. This includes educating clinicians in determining eligible patients for Pentec therapies, increasing census, and managing overall existing business while enhancing customer service. Create and maintain strong consultative relationships with Dialysis Unit personnel including Registered Dietitians (RDs), Nurses (RNs), Unit and Facility Managers, Social Workers and Nephrologists in support of Pentec Health’s renal and/or clinical nutrition therapies.

***Must be located in or near Southern, CA***

• In assigned territory, maintain and expand the number of patients on census for current Pentec Health intradialytic and intraperitoneal parenteral nutrition therapies (IDPN and IPN) while working collaboratively and in a coordinated way with other Pentec Health departments to maximize customer satisfaction and business results.
• Increase referral growth in existing accounts and expedite the conversion of Referrals to Starts. This will require customer visits and multiple communications with the Customer, members of the Customer Service team and other functions within Pentec Health to maintain and grow the use of Pentec Health’s Clinical Nutrition (IDPN and IPN) therapies.
• Participate in local and regional conferences as appropriate, educate Nephrologist and dialysis unit personal on the services we provide and supporting resources, and assist & coordinate in setting up educational programs for our current customers in a way that supports their organizational needs.
• Perform additional sales activities regarding expansion offerings within the Clinical Nutrition business line.

*Other job duties and special projects as assigned.

Ideal Candidate Will Have:

• Bachelor’s degree or equivalent professional/clinical work experience; Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus.
• Minimum 3 years of sales experience, preferably in the healthcare industry; Valid State Driver’s license with proof of state minimum vehicle insurance.
• Exceptional performance in sales or customer service; Self-starter with the ability to work independently and as part of a team; Interpersonal skills - able to quickly build positive relationships; Strong oral and written communication skills.
• Excellent planning, organizational, time management, and problem-solving skills; Detail oriented with impeccable follow-up skills.
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint.

Salary Range: $85,000 annually

Pentec Health offersa comprehensive compensation and full benefits package.Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location.

Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits