Clinical Account Associate, Puerto Rico

Tempus AI; Tallahassee (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

Tempus AI in Florida is seeking a sales professional focused on precision medicine, collaborating with CAE to expand our oncology client base and drive adoption of Tempus tests.

You will build relationships with physicians, pathology departments, and office staff, coordinate with internal teams, and attend regional conferences to promote orders and data sharing.

The role requires bilingual English/Spanish, residence in South Florida, and a BS in biology or related field.

Qualifications

• Bachelor's degree in biology, life sciences, business or marketing.
• 1+ years of sales support or healthcare experience, preferably oncology or pathology.
• Ability to learn genomic and oncology information quickly.

Responsibilities

• Collaborate with Clinical Account Executive to plan and grow client base.
• Identify upsell opportunities and expand Tempus products with customers.
• Drive online ordering adoption via Tempus Hub and EMR integrations.
• Develop partnering opportunities with prospective oncology clients.
• Promote Tempus molecular information tools across clients.
• Monitor sales performance and territory execution against goals.
• Build and implement a comprehensive territory business plan.
• Maintain relationships with physicians and office staff to drive orders.
• Attend conferences and collect clinical data for Tempus-tested patients.

Skills

Genomics knowledge

Oncology familiarity

Customer service

Project management

Effective communication

Education

B.S. in biology or life sciences

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real‑world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Please Note:You must live in South FloridaYou must be Bilingual: English and Spanish.

Responsibilities :Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectivesIdentify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURistCollaborate with Clinical Account Executives on upsell opportunities for various productsDrive customer adoption of online ordering through the Tempus Hub and EMR integrationsIdentify and develop partnering opportunities between prospective oncology clients and Tempus.Promote and drive compliance with new web-based molecular information tools for all clients.Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadershipMonitor performance of sales to ensure objectives are metDevelop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.Building and maintaining relationships with physicians and office staff to drive clinical orders in the communityBuilding and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurementMaintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)Coordinating Medical Affairs report review with physicians after clinical ordersOrder Kit and literature replenishment at accountsIdentifying and attending approved local conferencesWorking with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Preferred Skills:Demonstrate the capacity to quickly learn relevant genomic and oncology informationAbility to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlinesAbility to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectivesExcellent customer service skills and ability to connect with healthcare professionalsPossess a very positive attitude and an understanding of the dynamics involved with organizational growth and changeStrong administrative skills and sophistication to manage business in complex environmentsDemonstrate Tempus’ Values by acting with integrity, respect and trustLive within the NorCal territory - ideally SacramentoTravel throughout the territory as needed

Education & Experience:B.S. in biology, life science, business or marketing1+ years of applicable experience industry

Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectationsOR general clinical experience

$55,000-$70,000

The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.