Clinical Access Operations Analyst - Intermediate

University of Arkansas at Little Rock; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

The University of Arkansas is seeking a Clinical Access Operations Analyst to support data-driven decisions that enhance patient care and operational performance. This role combines business intelligence reporting with deep data analysis of clinical and operational datasets. Candidates are expected to have a Bachelor's degree in relevant fields and significant experience in data analytics, along with proficiency in Microsoft Excel and Power BI.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Minimum three years of experience in data analysis and reporting.
• Epic Cogito certification preferred within first year.
• Strong problem-solving skills and detail-oriented.

Responsibilities

• Perform data analysis for operational performance improvements.
• Drive data-driven decisions using insights from quantitative and qualitative analysis.
• Collaborate with stakeholders to provide strategic recommendations.

Skills

Data Analysis

Reporting

Business Intelligence

Collaboration

Education

Bachelor’s Degree in Engineering, Data Analytics, Data Science, Business, Math, or Computer Science

Master’s Degree in relevant fields

Tools

Microsoft Excel

Microsoft Power BI

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

07/05/2025
Type of Position: Researchers
Job Type: Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | CORE PA Clinical Access Analytics

Department's Website:

Summary of Job Duties: Under the direction of the Clinical Command Center Director and the Chief Clinical Access Officer, the Clinical Access Operations Analyst is responsible for building a business intelligence layer to deliver reporting and analytical tools to support data-driven decisions. This analyst has intermediate-to-advanced knowledge of the capabilities of and data within UAMS data warehouses to effectively drive operational decisions by providing quantitative and qualitative data analysis as well as reporting of patterns, insights, and trends to decision makers.
Qualifications:

Minimum Qualifications:

• Bachelor’s Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar
• Minimum three (3) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports.
• Epic Cogito certification (or within the first year of employment)
• Knowledge of Microsoft Excel. Experience with Excel Pivot Tables. Highly detail-oriented and thorough. Self-motivated problem-solving.

Preferred Qualifications:

• Master’s Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar
• Minimum five (5) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports. Minimum (1) year experience with hospital, patient scheduling, patient flow, or healthcare-related data. Experience with a variety of reporting tools/platforms.
• Proficient with Microsoft Excel, including Pivot Tables, Tables, Charts, VBA, Power Query, and Conditional Formatting. Experience loading data and building reports with Microsoft Power BI platform. Experience with Microsoft PowerPoint. Experience managing databases, columns, and data-auditing processes. Knowledge of Epic EHR Cogito module, including Reporting Workbench, Clarity, SlicerDicer, and Radar Dashboards. Knowledge of Epic EHR Cadence or Grand Central modules. Strong data presentation abilities.

Additional Information:

Additional Information:

90%: Reporting and Analytics

Use of Systems: Performs concurrent and retrospective electronic data collection from clinical and operational databases, including chart review of the electronic health record. Studies appropriate people-driven workflows to understand the current state of processes and associated data. Collects, aggregates, audits, and analyzes data from multiple internal and external sources to drive insights into operational performance.

Data Analysis: Analyzes clinical and operational data, develops summary reports/recommendations, control charts/graphs, trends, outcomes, and identifies opportunities for improvement. In addition, collaborates with team members and supports recommendations with data and judgment. Produces actionable reports that show key performance indicators, identifies areas of improvement within current operations, and displays root cause analysis of problems. Uses analytics and metrics to improve processes, identify risks, and provides data-driven forecasts. Analyzes data sets and trends for anomalies, outliers, trend changes, and opportunities. Assists with special projects as requested by various internal departments. Identifies and troubleshoots data quality issues and works with stakeholders to implement solutions. Manages multiple projects and ensures timely completion while setting and overseeing stakeholder expectations. Ensures compliance with data privacy and security regulations. Creates ad-hoc queries and reports. Develops test plans and performs required testing to assure the functionality and integrity of reporting solutions.

Collaboration and Communication: Supports and facilitates quality improvement initiatives in collaboration with leadership and other stakeholders throughout the organization. Communicates findings and insight to stakeholders and provides strategy recommendations for optimizing operational performance. Collaborates with clinical and operational leaders and teams to identify opportunities for improvement by analyzing data with the goal of enhancing patient care and outcomes.

Other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity: Grasping, Kneeling, Lifting, Pulling, Pushing, Reaching, Standing, Stooping, Walking
Occasional Physical Activity: Crouching
Benefits Eligible: Yes