Clinical Access Operations Analyst - Intermediate

Davita Inc.; Little Rock (AR); On-site; USD 60,000 - 85,000; Full time

Job summary

Davita Inc. is looking for a Clinical Access Operations Analyst to enhance data-driven decision-making through reporting and analysis. This role involves collaboration with various teams to improve healthcare operations and outcomes, requiring strong analytical skills and experience in data tools.

Benefits

Health: Medical, Dental, and Vision plans available

Holiday, Vacation, and Sick Leave

Education discount for qualifying staff

Retirement matching contributions

Life Insurance coverage

Career Training opportunities

Qualifications

• Bachelor's degree is essential.
• Three years experience in documenting needs and data analysis required.
• Epic Cogito certification needed within first year.

Responsibilities

• Analyze clinical and operational data and develop insights.
• Produce actionable reports and identify improvement opportunities.
• Collaborate with leaders to enhance patient care.

Skills

Data Analysis

Reporting

Microsoft Excel

Problem Solving

Attention to Detail

Education

Bachelor's Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar

Master's Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar

Tools

Microsoft Power BI

Excel Pivot Tables

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

07/05/2025Type of Position:ResearchersJob Type:Regular

Work Shift:

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:ICE | CORE PA Clinical Access Analytics

Department's Website:

Summary of Job Duties:Under the direction of the Clinical Command Center Director and the Chief Clinical Access Officer, the Clinical Access Operations Analyst is responsible for building a business intelligence layer to deliver reporting and analytical tools to support data-driven decisions. This analyst has intermediate-to-advanced knowledge of the capabilities of and data within UAMS data warehouses to effectively drive operational decisions by providing quantitative and qualitative data analysis as well as reporting of patterns, insights, and trends to decision makers.Qualifications:

Minimum Qualifications:

• Bachelor's Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar
• Minimum three (3) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports.
• Epic Cogito certification (or within the first year of employment)
• Knowledge of Microsoft Excel. Experience with Excel Pivot Tables. Highly detail-oriented and thorough. Self-motivated problem-solving.

Preferred Qualifications:

• Master's Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar
• Minimum five (5) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports. Minimum (1) year experience with hospital, patient scheduling, patient flow, or healthcare-related data. Experience with a variety of reporting tools/platforms.
• Proficient with Microsoft Excel, including Pivot Tables, Tables, Charts, VBA, Power Query, and Conditional Formatting. Experience loading data and building reports with Microsoft Power BI platform. Experience with Microsoft PowerPoint. Experience managing databases, columns, and data-auditing processes. Knowledge of Epic EHR Cogito module, including Reporting Workbench, Clarity, SlicerDicer, and Radar Dashboards. Knowledge of Epic EHR Cadence or Grand Central modules. Strong data presentation abilities.

Additional Information:

Additional Information:

90%: Reporting and Analytics

Use of Systems: Performs concurrent and retrospective electronic data collection from clinical and operational databases, including chart review of the electronic health record. Studies appropriate people-driven workflows to understand the current state of processes and associated data. Collects, aggregates, audits, and analyzes data from multiple internal and external sources to drive insights into operational performance.

Data Analysis: Analyzes clinical and operational data, develops summary reports/recommendations, control charts/graphs, trends, outcomes, and identifies opportunities for improvement. In addition, collaborates with team members and supports recommendations with data and judgment. Produces actionable reports that show key performance indicators, identifies areas of improvement within current operations, and displays root cause analysis of problems. Uses analytics and metrics to improve processes, identify risks, and provides data-driven forecasts. Analyzes data sets and trends for anomalies, outliers, trend changes, and opportunities. Assists with special projects as requested by various internal departments. Identifies and troubleshoots data quality issues and works with stakeholders to implement solutions. Manages multiple projects and ensures timely completion while setting and overseeing stakeholder expectations. Ensures compliance with data privacy and security regulations. Creates ad-hoc queries and reports. Develops test plans and performs required testing to assure the functionality and integrity of reporting solutions.

Collaboration and Communication: Supports and facilitates quality improvement initiatives in collaboration with leadership and other stakeholders throughout the organization. Communicates findings and insight to stakeholders and provides strategy recommendations for optimizing operational performance. Collaborates with clinical and operational leaders and teams to identify opportunities for improvement by analyzing data with the goal of enhancing patient care and outcomes.

Other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran StatusSpecial Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, TalkingFrequent Physical Activity:Grasping, Kneeling, Lifting, Pulling, Pushing, Reaching, Standing, Stooping, WalkingOccasional Physical Activity:CrouchingBenefits Eligible:Yes