Clinic Support

Volunteers of America - National Services; Louisville (KY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Employee Assistance Program

Wellness incentives

Job summary

Volunteers of America National Services is seeking a Clinic Support Specialist for the Senior Community Care of Kentucky PACE program in Louisville. This position offers a chance to make a meaningful difference.

Responsibilities include coordinating patient appointments, recording vital signs, and preparing exam rooms. The ideal candidate will have medical assistance training and experience with elderly populations.

Qualifications

• Medical clearance for communicable diseases and up-to-date immunizations before direct contact.
• Valid driver's license and means of transportation required.
• Minimum of one-year experience working with frail or elderly populations is needed.

Responsibilities

• Schedule participant visits within the PACE clinic & with outside medical providers.
• Coordinate transportation for participants.
• Prepare exam/treatment rooms for patient examinations.

Skills

Effective communication

Patient care

Scheduling

Medical assisting

Transportation coordination

Education

Medical Assisting training program

Job description

Position Overview

Care with Heart. Work with Purpose. Join The Senior Community Care of Kentucky PACE as a Clinic Support in Louisville, KY (Jefferson County). This is more than a job! It's a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we're dedicated to serving others and fostering an environment where both our residents and team members thrive.

Senior Community Care of Kentucky PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.

Pay Range: $21-$23 based on experience. Schedule: Monday - Friday 8:00am - 5:00pm, occasional weekends and evenings.

Why You'll Love It Here

• Supportive, caring leadership that truly values your voice
• A positive, team-oriented environment where you can rely on one another
• A beautiful, welcoming campus you'll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• Medical, Dental & Vision Insurance
• 403(b) with discretionary contribution
• Paid Time Off + Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

About the job:

The Clinic Support Specialist: The primary purposes of the Clinic Support staff are to perform administrative and certain clinical duties under the direction of the Clinic Manager. Responsibilities include scheduling of outside medical specialty appointments, and coordination of transportation to/from these appointments. Taking and recording vital signs and medical histories; preparing exam rooms and patients for clinic appointments; providing medical treatments within their scope of practice as directed by the PCP or RN, maintaining all required documentation for Homecare appointments.

Qualifications:

• Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
• Must have a valid driver's license and have means of transportation.
• Education: Successful completion of a state approved training program in Medical Assisting or Certified Nurses Aide *Required*
• Experience: Minimum of one-year experience working with a frail or elderly population required. Effective communicator with staff, families and outside agencies.
• Must possess the ability to make independent decisions when circumstances warrant such action and as delegated by the licensed nurse.
• Ability to understand medical charts, doctor's orders, the participant's plan of care, Primary Care Provider orders, and, to communicate with participants and staff.
• Schedule participant visits within the PACE clinic & with outside medical providers.

Essential Functions:

• Schedule participant visits within the PACE clinic & with outside medical providers.
• Coordinate with transportation department to schedule transportation to/from PACE clinic and outside provider appointments.
• Greet and check in patients arriving at the clinic.
• Perform appropriate clinical tasks within their scope of practice, as directed by the provider such as giving injections, basic wound care, toenail trimming in non-diabetic participants, and removing sutures.
• Restock clinic supplies in each exam room at the end of each day per established par levels.
• In collaboration with the clinic manager, orders, receives and stocks clinic/medical supplies.
• Follow correct policy and procedure for reporting of incidents: staff, residents, etc.
• Performs other duties as required or requested.
• Prepare exam/treatment rooms for patient examinations, keeping the rooms neat and clean throughout the day.

About Us

Senior Community Care of Kentucky PACE (Louisville/Jefferson County) provides healthcare and supportive services for individuals age 55 and older, helping them live safely, comfortably, and independently in their own homes and communities. As a Program of All-Inclusive Care for the Elderly (PACE) provider, our interdisciplinary teams deliver personalized, comprehensive care tailored to each participant's needs.

Located in the heart of Louisville, a vibrant riverfront city known for its friendly communities and rich culture. Convenient access to well-known landmarks such as Churchill Downs and the Kentucky Derby, offering walking paths, parks, and peaceful views.

Culture & Inclusion

At VOANS, we celebrate sharing, encouraging and embracing diversity.

Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.