Clinic Supervisor-Webster

Fallon Health; Webster (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Fallon Health's Summit ElderCare program in Webster, MA seeks a Clinic Supervisor to oversee daily clinical operations in the PACE center. You will supervise Medical Assistants and Health Aides, coordinate patient care, and collaborate with physicians and care teams to meet participant needs.

The ideal candidate is an RN with Massachusetts license, has supervisory experience with frail elders, and can manage scheduling and supply procurement within a multidisciplinary team.

Qualifications

• Must be licensed as an RN in Massachusetts.
• Graduate of an accredited nursing program.
• CPR and Alzheimer/Dementia certification preferred.
• Access to reliable transportation to perform work throughout the PACE center's service area (30-mile radius).

Responsibilities

• Recruit and train staff within the discipline including Medical Assistants and Health Aides.
• Oversight of related contracted vendors.
• Represent the program at assigned community and external events.
• Evaluate staff on achievement of goals and competencies; manage performance issues with Clinical Manager/HR.
• Provide ongoing feedback and guidance to staff.
• Conduct new staff orientation and performance evaluations.
• Coordinate provision of patient care and scheduling within the medical clinic for PACE providers and ancillary services.
• Collaborate with participants, caregivers, physicians, and other staff to meet participant needs.
• Oversee Health Aide scheduling for functional maintenance programs.
• Oversee scheduling of INR tests and community blood draws for Medical Assistants.
• Participate in Interdisciplinary Team meetings and quality meetings as required.
• Coordinate purchases of medical/surgical/pharmaceutical/food service supplies.
• Ensure clinical equipment is in good working condition with Quality/Risk.
• Lead inservice education for staff.
• Interview candidates and advise Clinical Manager on hiring; address diverse needs of participants.
• Monitor and evaluate therapeutic interventions; identify emergencies and initiate nursing orders/interventions.
• Participate in nursing on-call rotation as assigned.
• Support RN colleagues and adjust assignments as directed by Clinical Manager.
• Conduct regular staff meetings with direct reports.
• Assist with routine nursing duties as required.

Skills

Staff supervision

Nursing assessment

Interdisciplinary teamwork

Communication skills

Scheduling

Education

Graduate of accredited nursing program

Licensed RN in Massachusetts

CPR certification

Alzheimer and Dementia certification preferred

Job description

Clinic Supervisor-Webster

Location

US-MA-Webster

Job ID: 8537

# Positions: 1

Category: Other

Overview

About Summit ElderCare:

Fallon Health operates one of the largest Programs of All-Inclusive Care for the Elderly (PACE) in the country. Called Summit ElderCare, Fallon's PACE program helps older adults and their caregivers to avoid or delay nursing home care. Participants in Summit ElderCare are cared for by a team of professionals and have access to social support and a wide array of medical services in one convenient location while they keep the independence of living in their own homes and communities.

Brief Summary of Purpose:

The Clinical Supervisor is responsible for oversight of daily operations related to the medical clinical and ADHC. Oversees implementation of discipline specific policies and procedures. Supervises and directs Medical Assistants and Health Aides Possesses nursing assessment skills, ability to work within an interdisciplinary team model and knowledge of the nursing care planning process. Excellent interpersonal communication and problem-solving skills. IV skills recommended but not essential. Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing Fallon Health and Summit ElderCare policies and procedures, leadership guidance and program goals in the decision-making process.

Independent action: Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing FCHP and Summit ElderCare policies and procedures, leadership guidance and program goals in the decision-making process.

Responsibilities

Job Responsibilities:

• Responsible for recruitment and training of staff within the discipline including Medical Assistants and Health Aides.
• Participates in the oversight of related contracted vendors.
• Represents the program and related discipline at assigned community and external events upon request.
• Evaluates staff on achievement of goals and deliverables and assessment of competencies. Manages the resolution of performance issues in consultation with the Clinical Manager and Human Resources as appropriate.
• Provides ongoing constructive feedback and guidance to staff.
• Conducts new staff orientation and performance evaluations for staff in a timely manner.
• Coordinates the provision of patient care and scheduling within the medical clinic setting including PACE providers and ancillary providers (dentistry, podiatry, optometry, audiology).
• Collaborates with participants, caregivers, physicians, nurse practitioners and other staff to meet participants' needs.
• Oversee Health Aid scheduling for functional maintenance programs.
• Oversee scheduling of INR's and community blood draws for Medical Assistants
• Participates in all types of Interdisciplinary Team meetings.
• Participates in management and quality meetings as required.
• Coordinates/supervises the purchase of medical/surgical/pharmaceutical/food service supplies.
• Assures that clinical equipment is in good working condition in collaboration with the Quality and Risk Manager.
• Assumes responsibility for inservice education for medical assistants and health aides.
• Interviews potential candidates and makes recommendations for hiring to Clinical Manager. Provides for cultural and diverse needs of participants when providing care.
• Monitors and evaluates therapeutic interventions and identifies emergency situations and initiates appropriate nursing orders/interventions.
• Participates in the nursing "on-call" rotation as assigned.
• Supports RN colleagues, covering and assuming changes in assignment as assigned by Clinical Manger.
• Conducts regular staff meetings with direct reports.
• Assists with routine nursing duties as required.

Qualifications

Education:

Graduate of an accredited school of nursing

License/Certifications:

Licensed as an RN in Massachusetts
Certification: CPR and Alzheimer and Dementia certification preferred or willingness to be certified.
Access to reliable transportation to perform work throughout the PACE center's service area (30-mile radius) when needed. Willingness to occasionally assist other SE PACE centers either in person or remotely, as appropriate, when there is an opening or a gap in coverage.

Experience:

• At least two years of supervisory experience working with frail elders in a health care setting.
• Supervisory experience with medical assistants and health aides is preferred.
• Ambulatory clinic experience is recommended but not essential

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.