Clinic Supervisor-Webster

Fallon Health; United States; On-site; USD 90,000 - 110,000; Full time

Job summary

Fallon Health’s Summit ElderCare is seeking a Clinical Supervisor to oversee daily medical operations and the ADHC program. You will lead a nursing team, coordinate care among PACE providers, and ensure adherence to policies and quality goals in a fast-paced community-based program.

The role requires RN licensure in Massachusetts, two years of supervisory experience with frail elders, and collaboration with physicians, caregivers, and staff. IV skills are a plus; CPR and dementia cert preferred.

Qualifications

• Graduate of an accredited school of nursing.
• Licensed RN in Massachusetts.
• CPR and Alzheimer’s/Dementia certification preferred or willingness to be certified.
• At least two years of supervisory experience with frail elders in a health care setting.
• Ambulatory clinic experience is recommended but not essential.

Responsibilities

• Recruit and train staff within the discipline including Medical Assistants and Health Aides.
• Oversee related contracted vendors and external events.
• Represent the program and discipline at community events as needed.
• Evaluate staff performance and address issues with Clinical Manager and HR as appropriate.
• Provide ongoing feedback and guidance to staff and conduct regular orientation/assessments.
• Coordinate patient care and scheduling within the medical clinic with PACE and ancillary providers.
• Collaborate with participants, caregivers, physicians, nurse practitioners and staff to meet needs.
• Oversee Health Aide scheduling for maintenance programs and INR/community blood draws.
• Participate in Interdisciplinary Team meetings and quality reviews.
• Coordinate purchasing of supplies and ensure equipment is well maintained.
• Lead in-service education for medical assistants and health aides.
• Interview candidates and support hiring decisions.

Skills

Staff supervision

Nursing assessment

Interdisciplinary teamwork

Recruitment and training

IV skills

Education

Bachelor of Science in Nursing (BSN)

Job description

Overview

About Summit ElderCare:

Fallon Health operates one of the largest Programs of All-Inclusive Care for the Elderly (PACE) in the country. Called Summit ElderCare, Fallon’s PACE program helps older adults and their caregivers to avoid or delay nursing home care. Participants in Summit ElderCare are cared for by a team of professionals and have access to social support and a wide array of medical services in one convenient location while they keep the independence of living in their own homes and communities.

Brief Summary of Purpose:

The Clinical Supervisor is responsible for oversight of daily operations related to the medical clinical and ADHC. Oversees implementation of discipline specific policies and procedures. Supervises and directs Medical Assistants and Health Aides

Possesses nursing assessment skills, ability to work within an interdisciplinary team model and knowledge of the nursing care planning process. Excellent interpersonal communication and problem-solving skills. IV skills recommended but not essential. Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing Fallon Health and Summit ElderCare policies and procedures, leadership guidance and program goals in the decision-making process.

Independent action: Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing FCHP and Summit ElderCare policies and procedures, leadership guidance and program goals in the decision-making process.

Responsibilities

Job Responsibilities:

• Responsible for recruitment and training of staff within the discipline including Medical Assistants and Health Aides


• Participates in the oversight of related contracted vendors


• Represents the program and related discipline at assigned community and external events upon request


• Evaluates staff on achievement of goals and deliverables and assessment of competencies. Manages the resolution of performance issues in consultation with the Clinical Manager and Human Resources as appropriate


• Provides ongoing constructive feedback and guidance to staff


• Conducts new staff orientation and performance evaluations for staff in a timely manner


• Coordinates the provision of patient care and scheduling within the medical clinic setting including PACE providers and ancillary providers (dentistry, podiatry, optometry, audiology)


• Collaborates with participants, caregivers, physicians, nurse practitioners and other staff to meet participants’ needs


• Oversee Health Aid scheduling for functional maintenance programs


• Oversee scheduling of INR’s and community blood draws for Medical Assistants


• Participates in all types of Interdisciplinary Team meetings


• Participates in management and quality meetings as required


• Coordinates/supervises the purchase of medical/surgical/pharmaceutical/food service supplies


• Assures that clinical equipment is in good working condition in collaboration with the Quality and Risk Manager


• Assumes responsibility for inservice education for medical assistants and health aides


• Interviews potential candidates and makes recommendations for hiring to Clinical Manager. Provides for cultural and diverse needs of participants when providing care


• Monitors and evaluates therapeutic interventions and identifies emergency situations and initiates appropriate nursing orders/interventions


• Participates in the nursing "on-call" rotation as assigned


• Supports RN colleagues, covering and assuming changes in assignment as assigned by Clinical Manger


• Conducts regular staff meetings with direct reports


• Assists with routine nursing duties as required

Qualifications

Education:

Graduate of an accredited school of nursing

License/Certifications:

Licensed as an RN in MassachusettsCertification: CPR and Alzheimer and Dementia certification preferred or willingness to be certified.Access to reliable transportation to perform work throughout the PACE center’s service area (30-mile radius) when needed. Willingness to occasionally assist other SE PACE centers either in person or remotely, as appropriate, when there is an opening or a gap in coverage.

Experience:

• At least two years of supervisory experience working with frail elders in a health care setting.


• Supervisory experience with medical assistants and health aides is preferred.


• Ambulatory clinic experience is recommended but not essential

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.