Clinic Supervisor- Otolaryngology

Ohio State University Physicians; Columbus (OH); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Health reimbursement accounts

Flexible spending accounts

Retirement plan

Employee assistance program

Paid time off

Holidays

Job summary

Ohio State University Physicians is seeking a clinic supervisor to lead an onsite team, coordinate patient care, and manage administrative duties in a busy outpatient setting.

The role emphasizes coaching staff, ensuring accuracy in medical records, scheduling, and insurance verification while maintaining exceptional customer service and professionalism.

Qualifications

• High school diploma and 3-5 years’ of clinical experience.
• Working knowledge of EMR systems, Word and Excel.
• Ability to serve as liaison between management and staff.
• Skilled in problem solving, and ability to manage multiple priorities.
• Ability to convey information both in writing and verbally.
• Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
• Position continually requires demonstrated poise, tact and diplomacy. Independent judgment is required to plan, prioritize, and organize a diversified workload.

Responsibilities

• Coordinate and oversee clinic operations including medical records management, patient scheduling and registration, insurance verification, and allocation of work to clinical staff.
• Lead onsite staff, coach, develop, and maximize clinic success.
• Maintain exemplary attendance, punctuality, professionalism, and customer-facing courtesy.

Skills

EMR knowledge

Word & Excel

Interpersonal skills

Communication

Multitasking

Customer service

Education

High school diploma

Associates degree

Job description

Overview

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities

Theclinic supervisorposition is an entry-level supervisory position that supports the patient care mission by carrying out clinical and administrative tasks in accordance with their scope of practice. This position coordinates and oversees the operations of the clinic,coordinates day-to-day administrative and clinical operations within the clinic including but not limited to medical records management, patient scheduling and registration, insurance verification, and allocation of work to clinical staff.This role will also lead the onsite staff and be responsible for coaching, developing and maximizing the success of the clinic. This position requires exemplary attendance, punctuality, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.

Qualifications

• High school diploma and 3-5 years’ of clinical experience.
• Working knowledge of EMR systems, Word and Excel.
• Ability to serve as liaison between management and staff.
• Skilled in problem solving, and ability to manage multiple priorities.
• Ability to convey information both in writing and verbally.
• Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
• Position continually requires demonstrated poise, tact and diplomacy. Independent judgment is required to plan, prioritize, and organize a diversified workload.

Preferences:

• Associates’ degree; working knowledge of EPIC; experience in related specialty practice area.
• Medical Assistant or LPN licensing and experience preferred.

Pay Range

USD $24.32 - USD $36.48 /Hr.