Clinic Supervisor- Otolaryngology

The Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 33,000 - 50,000; Full time

Job summary

The Ohio State University Physicians, Inc. is seeking a clinic supervisor to support patient care by handling clinical and administrative tasks in a busy outpatient setting.

This entry-level supervisory role coordinates medical records, patient scheduling, insurance verification, and staff workload, while leading onsite staff with coaching and development. Ideal candidates have a high school diploma, 3–5 years of clinical experience, proficiency with EMR systems (EPIC preferred), and strong

Qualifications

• High school diploma and 3–5 years of clinical experience.
• Working knowledge of EMR systems, Word and Excel.
• Ability to serve as liaison between management and staff.
• Problem solving and ability to manage multiple priorities.
• Strong written and verbal communication.
• Demonstrates poise, tact and diplomacy while handling confidential situations.

Responsibilities

• Coordinate clinic operations including medical records management and scheduling.
• Oversee day-to-day administrative and clinical operations within the clinic.
• Lead onsite staff and coach development to maximize clinic success.
• Must demonstrate attendance, punctuality, professionalism and customer service.

Skills

EMR knowledge

Microsoft Word

Microsoft Excel

Interpersonal skills

Communication

Multitasking

Education

High School Diploma

Associates degree preferred

Tools

EPIC

Job description

Overview

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities

Theclinic supervisorposition is an entry-level supervisory position that supports the patient care mission by carrying out clinical and administrative tasks in accordance with their scope of practice. This position coordinates and oversees the operations of the clinic,coordinates day-to-day administrative and clinical operations within the clinic including but not limited to medical records management, patient scheduling and registration, insurance verification, and allocation of work to clinical staff.This role will also lead the onsite staff and be responsible for coaching, developing and maximizing the success of the clinic. This position requires exemplary attendance, punctuality, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.

Qualifications

• High school diploma and 3-5 years’ of clinical experience.
• Working knowledge of EMR systems, Word and Excel.
• Ability to serve as liaison between management and staff.
• Skilled in problem solving, and ability to manage multiple priorities.
• Ability to convey information both in writing and verbally.
• Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
• Position continually requires demonstrated poise, tact and diplomacy. Independent judgment is required to plan, prioritize, and organize a diversified workload.

Preferences:

• Associates’ degree; working knowledge of EPIC; experience in related specialty practice area.
• Medical Assistant or LPN licensing and experience preferred.

Pay Range

USD $24.32 - USD $36.48 /Hr.