Clinic Supervisor - Cape/Centerville Animal Shelter Clinic

MSPCA-Angell; Centerville (MA); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement

Tuition reimbursement

Paid holidays

Sick time

Vacation time

Pet care discount

Free on-site parking

Job summary

MSPCA-Angell in Centerville, MA is seeking a Clinic Supervisor to lead the clinic team on site in partnership with the Lead Veterinarian. This full-time role focuses on staff supervision, efficient workflow, and delivering high-quality care to animals in shelter and community programs.

The Supervisor will mentor staff, assist veterinarians with medical and surgical procedures, and ensure compassionate, low-stress handling throughout shifts.

Qualifications

• Minimum of 5 years of veterinary practice experience.
• At least one year of customer service experience is preferred.
• Certified veterinary technician (CVT) through MVTA or eligible for out-of-state reciprocity is preferred.
• Fear-free certification or completion within the first 6 months of hire is required.

Responsibilities

• Supervise and assign work for clinic staff including veterinary students and volunteers.
• Assist veterinarians and other team members with medical and surgical procedures.
• Demonstrate proficiency in animal restraint and low-stress handling.
• Monitor flow of patient care and redirect staff as needed during shifts.
• Train and mentor staff to maintain high care standards.

Skills

Animal handling

Low-stress handling

Team supervision

Communication

Education

Associates in Veterinary Technology

Job description

Locations

• Centerville, MA 02632, USA
• On-site
• Veterinary Assistants & Technicians
• Full-Time

Description

Full-time 40 hours per week position

The Position:

The Clinic Supervisor is responsible for leading the clinic team in partnership with the Lead Veterinarian, ensuring that the MSPCA-Angell Clinic achieves its purpose to assure and maintain the health of the animals in the shelter as well as those treated through low-cost public programs. The Supervisor provides skilled and supportive people management, effectively directs operational flow, and maintains a high visibility throughout the work shift and demonstrates the willingness and ability to help others. They are responsible for monitoring and maintaining the flow of patient care within the department, redirecting staff as needed throughout a shift. Training and mentorship are foundational aspects of the Clinic Supervisor role. They work alongside the clinic staff, performing the duties expected of a clinic technician as necessary during a shift.

Some Duties to Include:

• Communicate effectively within and across teams, fostering a work environment rooted in collaboration, feedback, curiosity, and comradery. Exhibit professionalism, compassion, fairness, and consistency in attitude. Demonstrate excellent judgment and the willingness to positively influence others.
• Supervise and assign work for clinic staff including veterinary students and volunteers that fully supports all clinic services, veterinarians, and service technicians.
• Demonstrate proficiency in animal restraint including low stress handling techniques for all patients. Advocate for superior handling and demonstrate and help others troubleshoot effective low stress handling solutions.
• Assist the veterinarians and other team members with medical and surgical procedures. This includes working knowledge of venipuncture, IV catheter placement, intubation, cystocentesis, surgical preparation, monitoring anesthetized patients and their recovery, taking radiographs.
• Work closely with the Director, Vet Med & Community Initiatives to support smooth operations; raise topics in a timely matter in order to troubleshoot challenges and support sustainability and evolution of MSPCA veterinary operations in Cape Cod, MA.

Physical Requirements:

• Ability to stoop, bend, kneel and stand for prolonged periods of time.

• Ability to lift 50 pounds or more with assistance and up to 25 pounds independently.

Enjoy aconsistent schedulethat allows for awork-life balance while also having the excitement of an urgent care clinic, providing lifesaving care to animals in need. Make a real difference in the lives of people and pets by providing care to homeless animals in need and providing accessible and affordable veterinary care to underserved communities.

Compensation:

Pay range is $35-$39/hr.

Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications.

APPLICANT REQUIREMENTS:

The ideal candidate will have a minimum of 5 years of veterinary practice experience. At least one year of customer service experience is preferred. Certified veterinary technician (CVT) through the Massachusetts Veterinary Technician Association (MVTA) or eligible for certification through out-of-state reciprocity is preferred. Fear-free certification or completion within the first 6 months of hire is required.

Please include a cover letter to help us get to know how you lead, communicate, and connect with your teams.

WHO WE ARE:

This is your opportunity to be a part of working in a clinic which outreaches to underserved local communities and helps care for the thousands of homeless animals at our Cape Adoption Center. The MSPCA is the largest animal welfare organization in New England- caring for and placing over 12,000 animals annually across our four adoption centers. The goal of our community clinics is to provide access to veterinary and pet care resources to help keep families together with their pets. Our Community Clinics offer low cost spay/neuter and acute urgent veterinary care – seeing over 14,000 animal patients a year.

At our Cape Clinic, we see an average of 275 owned patients a month and help care for over 1,500 shelter animals through the year with a 95% live release rate. The position offers exposure to a diversity of surgical and medical cases rarely seen in private practice. Take a virtual tour of our adoption center!

OUR BENEFITS:

• Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.

If you are interested in working for an organization where your work is an important part of a respected and caring non-profit, this may be the career you are looking for.

DIVERSITY, EQUITY AND INCLUSION

We believe that a diverse workforce is integral to our organizational culture, and that employing a workforce with varied and unique perspectives that emerge from racial, gender, sexuality, religious, linguistic, neurological, physical and other differences fuels our ability to fulfill our organizational mission, surpassing our goals and visions. The MSPCA-Angell needs a diverse, well-supported workforce of staff and volunteers to best understand and serve our patients, clients, and communities. We are committed to attracting and retaining a highly talented diverse workforce for our future and appreciate your interest in pursuing a career at the MSPCA-Angell.

Certified Vet Tech Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

Skills

Required

Previous Animal Handling Experience Advanced

Education

Preferred

Associates or better in Veterinary Technology.

Experience

Required

5 years: Experience working in a veterinary practice setting.

Licenses & Certifications

Preferred

Certified Vet Tech