Clinic Supervisor

Actalent; Bear (AZ); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

Actalent is seeking a Clinic Supervisor for its Big Bear Lake, CA operation to lead departmental staff and oversee clinic operations, ensuring quality patient care and efficient workflows.

You will manage scheduling, training, and both frontline and back-office teams within a Monday–Friday 8 AM–5 PM schedule. This contract-to-hire role requires CMA certification, 1 year MA experience, and strong communication.

Qualifications

• Certified Medical Assistant certification required or eligible.
• Minimum 1 year medical assistant experience (front or back office).
• Experience in customer service and strong communication skills.
• CPR and first aid certification within 60 days of hire.
• Proficiency with EMR and Microsoft Office.

Responsibilities

• Provide leadership and oversight to departmental staff.
• Ensure staffing coverage and manage clinic schedules.
• Monitor performance and provide timely feedback.
• Coordinate training and staff development.
• Collaborate with management to optimize workflows.
• Address patient concerns and monitor KPI reporting.
• Oversee inventory and administer administrative tasks.
• Cover CMA responsibilities when needed.
• Perform other duties as assigned.

Skills

Certified Medical Assistant

Customer service experience

MS Office proficiency

EMR systems familiarity

CRM tools familiarity

Effective communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR software

CRM tools

Job description

Job Title: Clinic Supervisor Job Description The Clinic Supervisor is responsible for providing leadership and oversight of departmental staff, assisting the management team with clinic operations, and supporting the delivery of quality patient care. This role involves overseeing operations, managing clinical and front office staff, and ensuring teams complete assignments and conduct internal audits. The Clinic Supervisor also handles training, scheduling, and administrative tasks, ensuring seamless clinic operations.

Responsibilities

• Provide leadership and oversight to departmental staff.
• Ensure the department is adequately staffed and manage schedules to ensure coverage for all clinics.
• Monitor employee performance and provide timely feedback to employees.
• Identify opportunities for employee development and facilitate coaching, training, and resources.
• Collaborate with the department management team to ensure workflows support efficient and effective clinic operations.
• Assist in monitoring and evaluating administrative and clinical services.
• Support management in identifying areas for improvement and implementing quality initiatives.
• Ensure patient concerns and complaints are addressed promptly.
• Track departmental key performance indicators (KPI) and report findings to management monthly.
• Manage departmental inventory of medical and medication supplies.
• Provide initial and ongoing training to clinical and administrative staff.
• Provide coverage of Certified Medical Assistant responsibilities as needed.
• Perform other duties as assigned.

Essential Skills

• Certified Medical Assistant.
• Experience in customer service.
• High school diploma or equivalent.
• CPR and first aid certification within 60 days of hire.
• 1-year experience as a medical assistant (front or back office).
• Effective communication skills with individuals at all organizational levels.
• Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, etc.).
• Ability to utilize Electronic Medical Records (EMR), preferred.
• Strong problem-solving skills and a customer-focused attitude.

Additional Skills & Qualifications

• Proficiency in computer systems and software, including CRM tools.

Work Environment

The position is based onsite in Big Bear, at 42002 Fox Farm Rd Suites 200 & 201, Big Bear Lake, CA. The role follows a Monday to Friday schedule, from 8 AM to 5 PM, supervising 4 Medical Assistants, 3 Medical Receptionists, and 1 Referral Coordinator. The dress code is business casual.

Job Type & Location

This is a Contract to Hire position based out of Big Bear Lake, CA.

Pay and Benefits

The pay range for this position is $34.50 - $36.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Big Bear Lake,CA.

Application Deadline

This position is anticipated to close on Oct 1, 2026.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.