CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP)

Comprehensive Community Health Centers, Inc.; Glendale (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Comprehensive Community Health Centers, Inc. seeks a Clinic Staff Trainer (Certified Medical Assistant) for a temporary role. Under supervision, you will train clinic staff, support onboarding, and help maintain clinical workflows across departments.

You will assess competency, promote teamwork, and contribute to QA/PI efforts aligned with the center’s goals; collaboration with nursing and administrative teams is essential.

Qualifications

• Graduated from an approved medical assistant program or nursing program.
• Possession of a valid CMA (Certified Medical Assistant) certification (Required)
• Preferably two or more years of medical assistant or nursing experience in an outpatient clinic with responsibility in administration.
• Training experience preferred.
• Experience in patient workflows.

Responsibilities

• Assist with onboarding and annual CMA and LVN skills assessment/competency trainings; write reports and recommendations for additional training or probation if indicated.
• Proficient in existing front/back office workflows; provide recommendations and assist with implementation of new workflows.
• Provide hands-on training on the clinical floor to new and existing MAs; training covers workflows, processes, documentation practices and clinical care.
• Provide feedback on quality assurance and improvement and align with organizational goals and strategic plan.
• Participate in meetings and assist in development of policies and protocols for patient care.
• Promote teamwork to achieve clinical measures and targets.
• Identify training needs across roles/departments and train to achieve care goals.
• Work with multiple departments to achieve organizational, operational, and administrative objectives.

Skills

Training delivery

Onboarding

Workflow optimization

Quality improvement

Education

CMA certification

Approved medical assistant program

Job description

Description

CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP) JOB SUMMARY

Under the direction of the Nurse Administrator, functions as the Support Staff Trainer, performing outlined duties. The Support Staff Trainer must assist in the creation, establishment, promotion, maintenance and/or enhancement of corresponding systems. Such activities include, but are not limited to, performing and providing training of corresponding clinic staff; promoting teamwork and team effectiveness and assisting in monitoring program effectiveness.

CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP) ESSENTIAL DUTIES AND RESPONSIBILITIES

• Able to assist with both onboarding and annual M.A. and L.V.N. skills assessment/competency trainings, write reports and make recommendations for additional training or probation if indicated to the immediate supervisor.
• Proficient in existing workflows in front office and back office work. Provides recommendations and adapts/assists with the implementation of new workflows as directed.
• Provides direct hands on training (site to site) on the clinical floor to both new and existing M.A.s as needed. Training consists of, but is not limited to, appropriate workflows, processes, documentation practices and clinical care.
• Provides feedback regarding quality assurance and improvement and works to meet objectives in relation to CCHC’s strategic plan and its clinical, operational and administrative goals.
• Participates in all meetings when indicated.
• As directed, assists on matters relating to clinical practice and assists in development of policies and protocols for patients care.
• Promotes teamwork towards achieving CCHC clinical measures and works towards reaching targets.
• Identifies relevant quality-related support staff training needs.
• Trains corresponding roles and departments to achieve desired provider and support staff quality care goals.
• Proficient in clinical and operational aspects of care in all areas of primary care, including but not limited to, Family Practice, Pediatrics, OB/GYN, Behavioral Health, Podiatry, and Optometry.
• Works alongside clinics and administrative departments (e.g., Operations Department, QI Department, IT, Billing, Outreach, etc.) in order to achieve organizational, qualitative, operational and administrative goals.
• Other duties as assigned and required.

Requirements

CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP) EDUCTION, TRAINING AND EXPERIENCE

• Graduated from an approved medical assistant program or nursing program.
• Possession of a valid CMA (Certified Medical Assistant) certification (Required)
• Preferably two or more years of medical assistant or nursing experience in an outpatient clinic with responsibility in administration.
• Training experience preferred.
• Experience in patient workflows.

CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP) PAY RATE

$26/hr

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.