Clinic Scheduler - ACMG Mountainview

Allcare-Health; Grants Pass (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

AllCare Health is seeking a Clinical Scheduler at its Grants Pass, OR location. The role supports physicians by scheduling appointments, documenting care in the EMR, and guiding patients through tests and insurance processes.

A strong emphasis is placed on timely patient flow and accurate documentation. The ideal candidate has a high school diploma or GED, healthcare experience preferred, and BLS certification or willingness to become certified within 90 days of hire.

Qualifications

• High school diploma or GED, or 1–3 months related experience and/or training; or equivalent combination.
• Healthcare experience preferred.
• Current (BLS) Basic Life Support certification or willingness to obtain within 90 days of hire.

Responsibilities

• Liaison between the provider and patients.
• Schedule appointments and manage patient flow across age groups.
• Provide instructions for tests, treatments, and insurance processes (precertifications, referrals).
• Coordinate referrals, follow-ups, and diagnostic imaging; ensure chart documentation.
• Maintain prescription filling and ensure timely reporting from specialists.

Skills

Communication skills

Patient service

Organization

Education

High school diploma or GED

Job description

AllCare Health Headquarters, Grants Pass, OR, US

4 days ago Requisition ID: 1230

Clinical Scheduler at AllCare Health with the AllCare Medical Group - Mountainview team

AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.

Summary

The Clinical Scheduler will support Physician(s) with care and clinical documentation into the electronic medical records in an efficient manner. Performs and directs patients care services including, but not limited to, scheduling appointments, filling prescriptions, accurate documentation and timely patient flow. Accurately performs ancillary healthcare services while assisting the physician through documentation of specific components of the patient visit and executing specified physician instructions. Ensures priority care is provided to patients in an emergency situation.

Essential Duties

• Liaison between the provider and patients
• Uses appropriate knowledge and skills in the care and interaction with customers across the age continuum
• Schedules appointments, answers questions, and/or determines the need for provider intervention
• Schedules and provide patients instructions(s) for tests, treatments and following correct insurance protocol (i.E. precertification, referrals, chart documentation, etc.)
• Schedules follow-up appointment, referrals, procedures, diagnostic imaging and provides appropriate instructions
• Completes referral process
• Monitors patient adherence to plan of care
• Ensures all reports and information are received from specialists (orders tracking)
• Filling maintenance prescriptions

Education & Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Healthcare experience, preferred.

Certificates, Licenses, and/or Registrations

• Current (BLS) Basic Life Support Certification or willingness to be certified within 90 days of hire

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate.

• The employee must be able to work onsite for all scheduled shifts

Company Overview

AllCare Health Website: https://www.allcarehealth.com .

AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp® status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at https://bcorporation.net/about-b-corps )

AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more.

The AllCare Health family of businesses is guided by our corporate principles:

Purpose | Working together with our communities to improve the health and well-being of everyone.

Values | Trust, Innovation, Relationships, and Voice.

Vision | Thriving, Inclusive, and Equitable communities.

Brand Promise | Changing Healthcare to Work for You.

AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others.

If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call 541-471-4106 and ask for Human Resources.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Monday - Friday; 8:00am - 5:00pm w/ a 1 hour unpaid lunch & two 15 minute paid breaks
40 hours per week