Innovation Apprentice

ADP, Inc.; Grants Pass (OR); On-site; USD 36,000 - 39,000; Full time

Job summary

AllCare Health, Grants Pass, OR, is seeking an Innovation Apprentice to join its cross-functional innovation team. You will tackle high-impact problems, streamline processes, and contribute to cost reduction while supporting new initiatives and change management efforts.

The role emphasizes Lean, data analysis, and collaboration across sites, with travel to attend meetings and trainings as needed. A GED or higher is required, with a college degree preferred.

Qualifications

• Experience in process-improvement and lean principles.
• Background in project management and change management.
• Strong data analysis and collaborative skills.

Responsibilities

• Identify and solve complex organizational problems.
• Collaborate with cross-functional teams to propose solutions.
• Support planning, timelines, and reporting for projects.
• Conduct root-cause analysis and document findings.
• Apply Lean/Six Sigma and design thinking to initiatives.

Skills

Lean methodologies

Process improvement

Project management

Data analysis

Cross-functional collaboration

Design thinking

Root cause analysis

Change management

Education

High school diploma or GED

College degree preferred

Tools

Asana

Microsoft Project

Excel

Power BI

Microsoft Teams

SharePoint

Job description

AllCare Health Headquarters, Grants Pass, OR, US

2 days ago Requisition ID: 1233

Salary Range: $26.00 To $28.00 Hourly

Innovation Apprentice at AllCare Health with the Innovation team!

Summary

This position is responsible for being a member of AllCare Health’s cross-functional innovation team who work to solve specific problems in the organization, to remove silos and approach critical problems from multiple perspectives, by performing the following duties.

• Provides collaborative expertise to an agile team of innovators to tackle critical problems.
• Focuses on high-profile, high-impact, and important projects for the organization to ensure best practice and organizational excellence.
• Streamlines processes, optimize resource allocation, and creatively address the root cause of the problem, contributing to cost reduction.
• Supports teams with failed, blocked or new initiatives that would prevent risk or improve revenue / business potential.
• Provides valuable insights for future growth, strategically positioning the organization to address potential problems effectively.

Job Duties

• Identifies, analyzes, and solves complex problems within the organization, in alignment with the organization’s strategic plan.
• Contributes specific skills, competencies, and background to a cross-functional team of experts.
• Collaborates with team members to come up with innovative solutions.
• Participates in local travel to attend meetings, trainings, and collaborate across AllCare sites to ensure alignment and engagement.
• Identifies and defines specific problems.
• Contributes to the team’s scope and context for each project.
• Contributes to the team’s project priorities, timelines, project plans, and reporting.
• Addresses complex problems swiftly and effectively.
• Supports effective planning, communication, and training are defined in each project implementation.
• Researches and engages to gather information, and identifies resources.
• Communicates, networks, engages and inspires others through the change management process.
• Learns and applies skills in process-improvement, change management, and LEAN principles.
• Utilizes process mapping, cost-benefit analysis, return on investment assessments and measurements of success procedures when establishing business case and project priority.
• Assemble the necessary elements to reduce project error and ensure engagement in effective problem-solving.
• Tackles challenges head-on and completes projects to the highest standards.
• Meticulously investigates to uncover the root cause of issues from various angles, offering comprehensive insights into the issues at hand.
• Determines how changes to processes and systems will affect operations.
• Produces reports, implementation plans, and visual aids to communicate expectations and progress to stakeholders.
• Ignites new ideas in product development, enhancing products and services.
• Contributes to the development of creative solutions.
• Ensures systems of monitoring to ensure that transformational efforts endure after the innovation team steps away from operational details.
• Supports the organization in an innovation-focused culture shift, modeling AllCare Health’s values and adhering to established guidelines and procedures.
• Learns and applies iterative human-centered design activities and testing, including conducting interviews and shadowing members, providers, staff and other stakeholders.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from leadership.
• Meets all required training including those listed in Relias Learning Module System (LMS).
• Performs other duties as assigned.

On Call Responsibilities

This position does not have any on call responsibilities.

Supervisory Responsibilities

This position does not have any supervisor responsibilities.

Job Requirements

• May require the use of personal vehicle for local travel (subject to mileage reimbursement).

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual.

All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education.

Education

High school diploma or general education degree (GED) required. College degree preferred.

Experience

Two to four years related experience and/or training in at least one of the following areas: technology (e.g., analytics/ai/full-stack), business operations/re-engineering, marketing/design, training/facilitation/change management, project management, and/or LEAN or human-centered design principles.

Certificates, Licenses, and/or Registrations

• Valid Oregon Driver’s License and vehicle insurance.
• Certifications in Six Sigma, process improvement, project management, Lean, Agile and/or Scrum are preferred.

Technical Skills

• Process Improvement & Lean Methodologies:Skilled in identifying inefficiencies, streamlining workflows, and applying Lean or Six Sigma principles to reduce waste and optimize performance.
• Project Management Tools & Agile Methodologies:Proficient in tools like Asana, or Microsoft Project; experienced in Agile, Scrum, or Kanban frameworks to manage iterative innovation cycles.
• AI Tools for Productivity & Innovation:Microsoft Copilot for document drafting, meeting summaries, and data analysis.
• Data Analysis & Visualization:Ability to analyze qualitative and quantitative data using Excel, Power BI, AI-powered analytics platforms or similar tools to uncover insights and support decision-making.
• Root Cause Analysis & Problem-Solving Frameworks:Experienced in using tools like 5 Whys, Fishbone Diagrams, or Failure Mode and Effects Analysis (FMEA) to diagnose and address core issues.
• Strategic Planning & Business Case Development:Capable of developing business cases, ROI analyses, and strategic roadmaps to support high-impact initiatives.
• Change Management Tools:Familiar with Prosci ADKAR or Kotter’s 8-Step Change Model to support adoption of new processes and innovations.
• Cross-Functional Collaboration Platforms:Skilled in using AI-enhanced collaboration tools,Microsoft Teams and SharePoint to collaborate across departments and disciplines.
• Innovation & Design Thinking:Knowledge of design thinking principles to ideate, prototype, and test creative solutions to complex problems.
• Risk Assessment & Mitigation:Ability to identify potential risks in new or blocked initiatives and develop mitigation strategies to protect business continuity.
• Documentation & Reporting:Proficient in creating clear, actionable documentation and reports for stakeholders using Microsoft Office Suite.

Interpersonal Skills

• Demonstrates accountability, professionalism, and confidentiality, earning trust and confidence.
• Communicates effectively and respectfully with diverse teams and customers.
• Resolves conflicts independently and manages stress with composure.
• Collaborates across multidisciplinary and multicultural environments.
• Adapts quickly to change, ambiguity, and fast-paced settings with creativity and initiative.
• Prioritizes and organizes work to meet deadlines with high quality and safety.
• Makes sound, independent decisions aligned with policies and procedures.
• Mentors and trains others, sharing knowledge to build team capability.
• Applies strong judgment, negotiation, and problem-solving skills to achieve shared goals.

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate.

• The employee must be able to work onsite for all scheduled shifts.
• The employee must be able to travel, as needed.

AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp® status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at https://bcorporation.net/about-b-corps )

AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more.

The AllCare Health family of businesses is guided by our corporate principles:

Purpose | Working together with our communities to improve the health and well-being of everyone.

Values | Trust, Innovation, Relationships, and Voice.

Vision | Thriving, Inclusive, and Equitable communities.

Brand Promise | Changing Healthcare to Work for You.

AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others.

If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call 541-471-4106 and ask for Human Resources.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Monday - Friday; 8:00am - 5:00pm w/ a 1 hour unpaid lunch & two 15 minute paid breaks
40 hours per week