Clinic Patient Coordinator - Prompt Care (Full-Time, Varied)

Enloe Health; Chico (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

0 premium medical

Dental and vision

Retirement with employer match

Generous PTO

Extended Sick Leave

FSA

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Northern California is seeking a Clinic Patient Coordinator to act as the initial contact for patients, collect and verify demographic, insurance and scheduling data, and book appointments under supervision. You will support registration and help ensure accurate information flows through the clinic.

The role emphasizes efficient operations, timely reimbursement, strong customer service and collaboration with the care team. Familiarity with Word, Excel and Outlook is helpful.

Qualifications

• One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and appointment scheduling OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying.
• Must be able to follow instructions and learn the patient access workflow; work quickly and accurately in a fast-paced environment and provide excellent customer service.

Responsibilities

• Register and book patient appointments under close supervision.
• Support coordination of scheduling procedures and maintain clinic schedules to maximize block utilization.
• Provide routine patient access activities to facilitate efficient operations and expeditious reimbursement.
• Promote teamwork and align with Enloe Medical Center's mission and code of conduct.

Skills

Customer service

Time management

Data entry

Office software

Tools

Microsoft Word

Excel

Outlook

Job description

ENC Prompt Care

$22.36 - $30.19

Your rate of pay will be based on applicable experience

Shift: Variable

Shift length: 8-Hours

Days off: Variable, weekends required

Hours per pay period: 40

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

Position Summary

The Clinic Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all appointment schedules to maximize block utilization. The incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Minimum

EDUCATION / TRAINING / EXPERIENCE:

• One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and appointment scheduling OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying.

Desired

• Clinic office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

Skills / Knowledge / Abilities

Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email [e-mail] to receive a full summary of benefits.