Clinic Receptionist

Knapp Medical Center; Mercedes (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Knapp Medical Center in Weslaco, TX is seeking a friendly Clinic Receptionist to be the first point of contact for patients. This per diem/PRN role supports front office tasks, including answering phones, greeting patients, scheduling, collecting payments, and completing paperwork.

Applicants should have a High School Diploma and prior medical office experience; BLS certification is preferred. The position offers flexible weekend shifts and an opportunity to join a dedicated team.

Qualifications

• High School Diploma or equivalent required.
• Prior medical office receptionist experience preferred.
• BLS (AHA) certification upon hire preferred.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and direct patients, providers, and staff appropriately.
• Schedule and reschedule patient appointments per provider protocols.
• Collect co-pays, deductibles, and other payments per policy.
• Assist with paperwork and front office tasks as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Receptionist

Education

High School Diploma

BLS (AHA) certification

Job description

Employment Status

Per Diem

Overview

Shifts Available: Variable
Employment Type: Per Diem (PD/PRN)
Hours: Every other weekend, Saturday and Sunday from 10:00am-8:00pm)
Location: Knapp Medical Center - Weslaco , TX

We are seeking a Receptionist, also referred to as a Clinic Receptionist or Hospital Receptionist. The Receptionist is the first point of contact for patients and helps create a welcoming, organized, and professional clinic experience. This position supports daily front office operations by answering phones, greeting patients, scheduling appointments, collecting payments, and ensuring required paperwork is completed. This position is on a per diem basis, meaning PD/PRN as needed.

Responsibilities Section

• Greet patients and visitors in a friendly, professional manner
• Answer incoming calls and direct patients, providers, and staff appropriately
• Schedule and reschedule patient appointments following provider protocols
• Collect co-pays, deductibles, and other payments according to company policy
• Assist with paperwork, front office tasks, and other duties or special projects as assigned

At Knapp Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Knapp Medical Center, Knapp Medical Group is actively seeking new members to join its award-winning team!

Responsibilities

The Clinic – Receptionist serves as telephone operator, greets patients, and makes sure that necessary paperwork is completed. The Clinic – Receptionist collects co-pays/deductibles as per company policy, schedules and reschedules patients’ appointments per established protocols by provider, and serves as a primary customer service representative for the clinic. The Clinic – Receptionist completes other duties and special projects, as assigned or requested.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School Diploma or Equivalent.
• Previous medical office receptionist experience preferred.
• BLS (AHA) upon hire and maintain current.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf