Clinic Receptionist

Bear Lake Memorial Hospital; Garden City (UT); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Bear Lake Memorial Healthcare is seeking a qualified receptionist to support the Bear Lake Clinic in Garden City, Utah. The role focuses on patient check-in/out, appointment management, and assisting staff with patient care tasks.

Responsibilities include registering patients for urgent care and other services, scheduling, handling phone calls, processing payments, and coordinating with insurers for pre-authorizations while maintaining confidentiality and professional customer service.

Formación

• Must provide caring, positive, and professional patient service.
• Able to organize and coordinate schedules.
• Strong confidentiality and privacy adherence.

Responsabilidades

• Register patients on arrival for Urgent Care and clinic services.
• Assist staff with patient care tasks as needed.
• Help incoming and outgoing patients.
• Call pharmacies for physicians to inquire/submission of prescriptions.
• Take messages from patients and relay to providers or staff.
• Recognize urgent/emergent needs and direct patients accordingly.
• Direct patients to exam rooms as needed.
• Handle incoming and some outgoing calls from patients.
• Schedule and confirm patient appointments.
• Process patient payments.
• Coordinate with insurance for pre-authorizations as needed.
• Scan patient records.
• Ensure proper handling of controlled substance scripts.
• Perform other related duties as assigned.

Conocimientos

Customer service

Organizational skills

Problem solving

Telephone etiquette

Computer skills

Secretarial skills

Ethics and integrity

Confidentiality

Professional demeanor

Scheduling coordination

Prioritization

Keyboarding

Descripción del empleo

Bear Lake Memorial Healthcare is seeking a qualified receptionist to help them in the BLMH Bear Lake Clinic in Garden City, Utah. The receptionist will be responsible for checking patients in and out, managing appointments, and supporting the professional staff with patient care tasks.

Essential functions of the job include, but are not limited to:

• Register patients upon arrival for Urgent Care and all other clinic providers and services.
• Assist the professional staff as needed with patients.
• Help incoming and outgoing patients.
• Assist in making calls to pharmacy for physicians to inquire and/or submit prescriptions.
• Take messages from patients and relay to providers or other staff.
• Ability to discern urgent/emergent needs of patients.
• Assist in directing patients to exam room when needed.
• Handle telephone calls (primarily incoming, and some outgoing patient messages)
• Schedule and confirm patient appointments.
• Process patient payments.
• Work with insurance companies for pre-authorizations when necessary.
• Scan patient records
• Ensure controlled substance scripts are handled appropriately.
• Other related duties as assigned.

Requirements/Skills:

• Ability to perform requirements in a caring, positive, and professional manner.
• Ability to organize and coordinate schedules.
• Ability to problem solve and prioritize.
• Professional telephone etiquette.
• Ability to operate computer (basic skills including keyboarding).
• Basic computer and secretarial skills.
• High ethical and integrity standards.
• Excellent customer service.
• Adherence to confidentiality & privacy requirements.
• Must be able to sit for long periods. Some standing, lifting, bending, twisting required.
• Must be able to complete essential duties with or without reasonable accommodation.
• Ability to read, understand, follow, and enforce safety procedures.
• Must contribute to the culture and/or mission of the most caring hospital.