Clinic Receptionist

Riverview Regional Medical Center; Gadsden (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time and holidays

Employer 401K options

Tuition reimbursement options

Life, disability, and other insurance

Many other benefits

Job summary

Riverview Regional Medical Center in Gadsden, AL is seeking a Receptionist to be the first point of contact for patients. The role supports daily front office operations by answering phones, greeting patients, scheduling appointments, and collecting payments.

Qualifications include a High School Diploma or Equivalent and BLS (AHA) on hire. Prior medical office receptionist experience is a plus. Full-time, days shift with comprehensive benefits offered.

Qualifications

• High School Diploma or Equivalent is required.
• BLS (AHA) certification required upon hire and must be kept current.
• Prior medical office receptionist experience is a plus.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and direct patients, providers, and staff as needed.
• Schedule and reschedule patient appointments per provider protocols.
• Collect co-pays, deductibles, and other payments according to policy.
• Assist with paperwork, front office tasks, and other duties or special projects.

Skills

Communication

Customer service

Phone etiquette

Education

High School Diploma or Equivalent

BLS (AHA) certification

Job description

Overview

Shifts Available: Days

Employment Type : Full Time

Hours: 8-hour shift

Location: Riverview Regional Medical Center/Gadsden Physician Management – Gadsden, AL

We are seeking a Receptionist, also referred to as a Clinic Receptionist or Hospital Receptionist . The Receptionist is the first point of contact for patients and helps create a welcoming, organized, and professional clinic experience. This position supports daily front office operations by answering phones, greeting patients, scheduling appointments, collecting payments, and ensuring required paperwork is completed.

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

• Greet patients and visitors in a friendly, professional manner
• Answer incoming calls and direct patients, providers, and staff appropriately
• Schedule and reschedule patient appointments following provider protocols
• Collect co-pays, deductibles, and other payments according to company policy
• Assist with paperwork, front office tasks, and other duties or special projects as assigned

Qualifications

Before we go any further, we do have some deal-breakers. You must have:

• High School Diploma or Equivalent
• BLS (AHA) upon hire and maintain current

Additional Qualifications That Are a Plus

• Previous medical office receptionist experience

Here are some of the benefits of working at Prime Healthcare

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf