Clinic Receptionist

CommonSpirit Health; Bismarck (ND); On-site; USD 30,000 - 50,000; Full time

Job summary

An established health network is seeking a dedicated Full-Time Receptionist to enhance patient care and support clinic operations. In this pivotal role, you will be the first point of contact for patients, managing appointments, greeting visitors, and ensuring accurate patient information is maintained. Your commitment to confidentiality and exceptional customer service will contribute to a welcoming environment. This opportunity offers a chance to be part of a compassionate team that values work-life balance and provides comprehensive benefits, including health insurance, paid time off, and tuition assistance for career development. Join us in making a meaningful impact in the lives of patients and their families.

Benefits

Care@Work program

Employee Assistance Program (EAP)

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident

Adoption Assistance

Paid Time Off (PTO)

Tuition Assistance

Matching Retirement Programs

Wellness Program

Qualifications

• High school diploma required; office experience preferred.
• Proficient in scheduling and managing patient information.

Responsibilities

• Schedule patient appointments and manage incoming calls.
• Register patients and verify demographic and insurance info.
• Ensure patient confidentiality and assist with co-pay collection.

Skills

Patient Scheduling

Customer Service

Data Entry

Confidentiality

Education

High School Diploma or Equivalent

Tools

Computerized Scheduling System

Job description

Overview

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

CHI St. Alexius also provides you with the quality care you provide to others. We care about our employees' well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

• Care@Work program supporting any child care, pet care, or adult dependent needs
• Employee Assistance Program (EAP) for you and your family
• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
• Adoption Assistance
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching Retirement Programs
• Wellness Program

Responsibilities

CHI St. Alexius Multi Specialty Clinic is looking for a Full Time Receptionist to join the team!

The Receptionist performs a variety of business office and reception duties accurately and with minimal supervision. These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic and insurance information; gathering and coding charge information. Observes strict patient confidentiality in dealing with callers.

What You'll Do:

• Responsible for scheduling clinic appointments in accordance with the policies, procedures, provider templates and guidelines.
• Registers all new patients’ demographic and insurance information into the clinic system accurately and completely.
• Verifies and updates patient demographic information at every visit and when scheduling appointments.
• Collects patient co-pays and issues receipts to patients.
• Smiles and greets all incoming patients immediately. Notifies appropriate clinical staff of each patient’s arrival and assures that patients are informed of any appointment delays if waiting more than 15 minutes from their appointment time.
• Obtains signature from all patients regarding Medicare signature and financial policy agreement forms.
• Perform scheduling duties, including gathering of information, screening of telephone calls, transferring call and message taking.
• Interview, review and enter demographic information accurately and completely into a computerized scheduling system.
• Schedules lab and diagnostic tests as indicated by provider.

Qualifications

High school degree or equivalent required.

Office experience preferred.