Clinic Receptionist

Jackson County Memorial Hospital Authority; Altus (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Jackson County Memorial Hospital Authority in Oklahoma seeks a patient registration clerk for the Cancer Center. The role requires greeting patients, collecting accurate data, and entering information into the Physician Practice Management System with attention to insurance details.

You will schedule appointments, take payments, maintain charts, and ensure patient confidentiality. A high school diploma, typing 30–40 wpm, and 1–2 years in healthcare administration are expected; punctuality and

Qualifications

• High School Diploma or GED required.
• Typing speed 30-40 wpm required.
• Must pass the Clerical Ability Test with 80% or better as given by HR.
• One to two years’ experience in the commercial health care environment required.
• Prior attendance and punctuality demonstrated in work history.

Responsibilities

• Greet patients entering the clinic in a friendly manner.
• Obtain accurate and complete data from each patient admitted.
• Input patient information into the Physician Practice Management System accurately.
• Obtain patient signatures on forms.
• Answer phones courteously and handle requests.
• Schedule appointments and maintain charts.
• Enter new patients with insurance, address and medical history.
• Take payments and process charge slips.
• Maintain patient confidentiality.

Skills

Punctuality

Attendance

Teamwork

Phone etiquette

Data entry accuracy

Education

High School Diploma or GED

Tools

Physician Practice Management System

Job description

Description

Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.

Demonstrates Competency in the Following Areas:

• Greets each patient entering the clinic in a friendly manner.
• Obtains accurate and complete data from each patient admitted.
• Accurate submission of the patient information to the Physician Practice Management System.
• Knowledge concerning patient insurances and the ability to input with accuracy.
• Obtains patient’s signatures on appropriate forms.
• Answers the phone courteously and makes every attempt to satisfy caller’s request.
• Performs duties as assigned by the Office Supervisor.
• Properly protects and preserves patient confidentiality.
• Makes charts for new patients.
• Answers telephone, filters calls, takes messages and distribute them.
• Schedules appointments.
• Enter new patients in computer getting all insurance, addresses and medical history.
• Maintain patient no shows.
• File lab reports in patient's charts.
• Pull charts each day for patients coming in.
• Take payments and charge slips.
• Make appointments.

Physical Demands:

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Requirements

Professional Requirements:

• Punctuality
• Attendance
• Works well with fellow workers.
• Works well with Supervisors.
• Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience:

• High School Diploma or GED required.
• Typing speed of 30-40 wpm required.
• Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.
• One to two years’ previous experience in the commercial health care environment required.
• Previous work history that demonstrates steady attendance and punctuality is required.