Clinic/Practice Assistant II

Mass General Brigham Incorporated; Medford (MA); On-site; USD 24,397 - 34,357; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking a Clinic/Practice Assistant II to support administrative and clinical operations onsite in Medford. You will handle scheduling, check-in/out, patient greetings, and routine clerical tasks, while assisting with billing forms and document scanning into patient records.

The role requires a High School Diploma or equivalent and CMAA preferred. Strong communication, time management, and proficiency with Office Suite are essential for success in a

Qualifications

• High School Diploma or equivalent required.
• Experience with busy clinical offices preferred.
• Excellent communication and organizational skills.

Responsibilities

• Schedule patient appointments and manage records.
• Greet patients and check-in/out responsibilities.
• Process billing forms and scan documents into EMR.

Skills

Office software proficiency

Time management

Communication skills

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Clinic/Practice Assistant IISkip to main contentYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. We use cookies and other tools to enhance your experience on our website and to analyze our web traffic. For more information about these cookies and the data collected, please refer to our Privacy Policy (https://www.massgeneralbrigham.org/en/notices/web-privacy-policy)#Clinic/Practice Assistant II page is loaded## Clinic/Practice Assistant IIApplyremote type: Onsitelocations: Medford-MAtime type: Full timeposted on: Posted Yesterdayjob requisition id: RQ4069246Site: Massachusetts Eye and Ear InfirmaryMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, -provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.**Qualifications**EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsCertified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferredExperienceoffice experience 2-3 years requiredKnowledge, Skills and Abilities- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.- Managing one's own time and the time of others.- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**101 Main Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$17.71 - $24.94/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.