Clinic/Practice Assistant, Gastroenterology - Salem

Mass General Brigham Health Plan, Inc.; Salem (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Clinic/Practice Assistant to join their team in Salem. This full-time role involves providing exceptional administrative support and ensuring a seamless patient experience in an outpatient setting. Ideal candidates will thrive in a fast-paced environment, demonstrating strong customer service skills and the ability to multi-task effectively. If you are passionate about healthcare and eager to make a difference, this opportunity offers a chance to be part of a mission-driven organization committed to advancing patient care and community service.

Qualifications

• Seeking candidates with a passion for patient care and administrative support.
• Experience in community-based medical practices is preferred.

Responsibilities

• Support clinic operations and ensure high-quality patient experiences.
• Act as a gatekeeper for the practice and manage scheduling.

Skills

Customer Service

Multi-tasking

Prioritization

Bilingual (Spanish)

Education

High School Diploma

Experience in Healthcare

Tools

Epic

Job description

Clinic/Practice Assistant, Gastroenterology - Salem page is loaded

Clinic/Practice Assistant, Gastroenterology - Salem

Apply remote type Onsite locations Salem-MA time type Full time posted on Posted 2 Days Ago job requisition id RQ4017420 Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are located at 55 Highland Ave in Salem MA.

Job Summary

We are seeking a full time, 40-hour Clinic/Practice Assistant to support our practice onsite Monday through Friday from 8:30am to 5:00pm.

Dedicated to administrative support, our clinic/practice assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in an outpatient setting!

Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Clinic/Practice assistant role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.

Additional Job Details (if applicable)

Preferred:

• 2 years of experience working in a community-based medical practice
• Epic experience
• Surgical scheduling experience
• Bilingual (Spanish)

Remote Type

Onsite

Work Location

55 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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