Clinic Patient Coordinator - General Surgery (Full-Time, Days)

Enloe Health; Chico (CA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Zero-premium medical plan

Vision insurance

Prescription and dental coverage

Retirement with employer match

PTO

Extended Sick Leave

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Chico, CA is seeking a Clinic Patient Coordinator to act as the first point of contact for patients, accurately collect demographic, insurance, and clinical data, and register and book appointments under supervision. This role supports scheduling of procedures and helps maintain efficient surgery calendars to maximize block utilization.

The incumbent will handle routine patient access activities, promote teamwork, and adhere to regulatory requirements and the Medical Center’s

Qualifications

• One year of medical office/clinic clerical experience with data entry, typing, customer relations, filing, and coordination of surgeries; or six months as an Enloe Clinic Registration Rep II/III in the applying department.

Responsibilities

• Register and book patient appointments with supervision.
• Coordinate scheduling procedures and surgery blocks to maximize utilization.
• Support clinic operations and ensure efficient patient access and expeditious reimbursement.

Skills

Customer service

Time management

Data entry

Fast-paced environment

Tools

Microsoft Word

Excel

Outlook

Job description

EHW General Surgery

Compensation range:

$22.36 - $30.19

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Clinic Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all surgery schedules to maximize block utilization. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

• One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and coordination of surgeries OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying.

Desired:

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it’s earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance