CLINIC PATIENT ACCESS REPRESENTATIVE

Blessing Health; Quincy (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Retirement matching

4 weeks PTO (first year)

Onsite childcare

Wellness center access

Educational assistance

Job summary

A commitment to Blessing Health's mission and core values is expected, with attention to accuracy, teamwork, and excellent customer service. The position is non‑exempt hourly with competitive benefits, based on relevant experience.

Qualifications

• High school diploma or equivalent.
• Some college and/or clerical experience.
• Excellent typing skills and proficiency with Microsoft Word/Office; strong written and verbal communication; knowledge of medical terminology.

Responsibilities

• Answer telephone and direct calls as needed.
• Prepare routine paperwork and form completion.
• Schedule patients and manage mailing lists.
• Data entry and general clerical duties.
• Assist with patient care activities under the supervision of the RN.

Skills

Typing

Written communication

Verbal communication

Medical terminology

Education

High school diploma or equivalent

Some college

Clerical experience

Tools

Microsoft Word

Microsoft Office

Job description

PAY RATE: $16.13 - $21.77

Competitive Benefits

BASED ON RELEVANT EXPERIENCE

• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

Job Summary

This position is responsible for clerical and reception duties for department, including answering telephone, preparation of routine paperwork, form completion, patient scheduling, data entry, mailing list maintenance, and other assigned clerical duties. The receptionist works under the direct supervision of the Office Manager This position is responsible for providing assistance with patient care activities and non-nursing tasks, under the direct supervision of the RN.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement / Patient Safety Plan at Blessing Hospital.

Education/Training/Experience

JOB QUALIFICATIONS

Required

• High school diploma or equivalent.

Preferred

• Some college and/or clerical experience.
• Excellent typing skills, experience with Microsoft Word and other Microsoft Office applications, excellent written and verbal communication skills, and medical terminology preferred.

Pay Status

• NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.