Clinic Ops Supervisor – Referrals & Authorizations

Providence Swedish Medical Center; Everett, Northern (WA, KY); Hybrid; USD 43,000 - 66,000; Full time

Job summary

Providence Swedish Medical Center in Everett, WA seeks a Clinic Operations Supervisor for the Referrals team within Providence Medical Group Northwest Washington. You will lead day-to-day operations, coordinating centralized referrals and prior authorizations to minimize delays and support patient access and revenue integrity.

The role partners with clinic teams to streamline front-end processes impacting referrals, authorizations, and billing, while handling escalations and guiding long-term

Qualifications

• Experience working in a healthcare environment.
• Recent (within 2 years) management or leadership experience.
• Experience with physician revenue cycle and referrals/authorization.

Responsibilities

• Lead day-to-day operations of the Referrals Department, overseeing centralized referrals and authorizations to ensure timely care.
• Partner with clinic teams to streamline front-end processes affecting referrals, authorizations, billing, and reimbursement.
• Drive customer satisfaction, resolve escalations, and set long-range direction for Revenue Capture WA.

Skills

Healthcare experience

Leadership experience

Revenue cycle

Education

Bachelor’s degree in Admin/Mgmt

Job description

Providence Swedish Medical Center in Everett, WA seeks a Clinic Operations Supervisor for the Referrals team within Providence Medical Group Northwest Washington. You will lead day-to-day operations, coordinating centralized referrals and prior authorizations to minimize delays and support patient access and revenue integrity.

The role partners with clinic teams to streamline front-end processes impacting referrals, authorizations, and billing, while handling escalations and guiding long-term